Exchange 2007 - AutoDiscover Service not working and OOF
I need help with Exchange AutoDiscover and my outr of office assistant The primary issue is that when I open Out of Office assistant I get: "Your out of office settings cannot be displayed,because the server is unavailabe, try again later."... When I test my autoconfiguration from outlook 2007, almost all the tests fail.. yet the url in the test appear to be correct. Brief description of my setup.. 1. Windows 2003 sp2 Exchange 2007 SP3 (all server roles on one server) 2. Windows assigned cert 3. All "services" are installed under the default web site 4. DNS entries for autodiscover setup for internal fqdn domain name Any help would be very much appreciated. I have read many blogs and posts and have not yet successfully resolved this issue& Please help :) Thank you Antonio
October 19th, 2010 11:47am

Hi, Did you run this cmdlet to check whether there are any issues in oof url. The Web Services are responsible for the Availability Service and OOF URL items in the Outlook 2007 configuration. We can set them up through the Web Services Virtual Directory; the following procedure can be used to accomplish this task (the entire process is shown in Figure 08): List the current values for Internal and External URLs. Get-WebServicesVirtualDirectory | Select name, *url* | fl Configure the Internal URL to use the new address. Set-WebServicesVirtualDirectory –Identity “<EWS Name>” –InternalUrl: https://url.domain.local/EWS/Exchange.asmx List the configuration of the Web Services Virtual Directory and check the new values Regards from www.windowsadmin.info
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October 19th, 2010 12:29pm

I did the following [PS] U:\>Get-WebServicesVirtualDirectory | Select name, *url* | fl Name : EWS (Default Web Site) InternalNLBBypassUrl : https://rha-exchange1.rha-dc.mtl.rha.ca/ews/exchange.asm x InternalUrl : https://webmail.rha.ca/EWS/Exchange.asmx ExternalUrl : https://webmail.rha.ca/EWS/Exchange.asmx Then I changed the InternalUrl to the following [PS] U:\>Get-WebServicesVirtualDirectory | Select name, *url* | fl Name : EWS (Default Web Site) InternalNLBBypassUrl : https://rha-exchange1.rha-dc.mtl.rha.ca/ews/exchange.asm x InternalUrl : https://rha-exchange1.rha-dc.mtl.rha.ca/EWS/Exchange.asm x ExternalUrl : https://webmail.rha.ca/EWS/Exchange.asmx the internal is our local domain name and the external is still valid and our public. I ran the test email configuration from the outlook client and I get this Attempting URL https://webmail.rha.ca/ found through SCP Autodiscover to https://webmail.rha.ca/ starting Autodiscover to https://webmail.rha.ca/ FAILED (0x80072F0C) Autodiscover to https://rha.ca/autodiscover/autodiscover.xml starting Autodiscover to https://rha.ca/autodiscover.xml FAILED (0x800C8203) Autodiscover to https://autodiscover.rha.ca/autodiscover/autodiscover/.xml starting Autodiscover to https://autodiscover.rha.ca/autodiscover/autodiscover.xml FAILED (0x800C8203) Local autodiscover for rha.ca starting local autodiscover for rha.ca FAILED (0x8004010F) Redirect check to http://autodiscover.rha.ca/autodiscover/autodiscover.xml starting Redirect check to http;//autodiscover.rha.ca/autodiscover/autodiscover.xml FAILED (0x80072EE7) Srv Record lookup for rha.ca Srv Record lookup for rha.ca FAILED (0x8004010F)
October 19th, 2010 4:55pm

Hi What type of certificate are you using? What names have you included into the certificate? Run this cmdlet and post the result Get-ExchangeCertificate | fl certificatedomainsJonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog
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October 20th, 2010 4:00am

Here is the result. Allot of these we don't use how can I clean these up? CertificateDomains : {webmail.rha.ca} CertificateDomains : {autodiscover.rha.ca} CertificateDomains : {rha-exchange1, rha-exchange1.rha-dc.mtl.rha.ca} CertificateDomains : {webmail.rha.ca} CertificateDomains : {smtp.rha.ca} CertificateDomains : {rha-exchange1, rha-exchange1.rha-dc.mtl.rha.ca} CertificateDomains : {rha-exchange1, rha-exchange1.rha-dc.mtl.rha.ca} CertificateDomains : {webmail.rha.ca} CertificateDomains : {rha-exchange1, rha-exchange1.rha-dc.mtl.rha.ca} CertificateDomains : {webmail.rha.ca, rha-dc.mtl.rha.ca, rha.ca, rollharris.ca} CertificateDomains : {webmail.rha.ca} CertificateDomains : {rha-mail.rha-dc.mtl.rha.ca, rha-dc.mtl.rha.ca, rha.ca, ro llharris.ca} CertificateDomains : {rha-mail.rha-dc.mtl.rha.ca} CertificateDomains : {rha-mail.rha-dc.mtl.rha.ca} CertificateDomains : {rha-exchange1, rha-exchange1.rha-dc.mtl.rha.ca} CertificateDomains : {rha-mail, rha-mail.rha-dc.mtl.rha.ca}
October 20th, 2010 8:54am

I have solved the issue by following kb article http://support.microsoft.com/kb/940726 I determined that the client access server name needed to be set to just the name of the server and not the whole name itself. Once I changed this it is now working. Thanks for your help
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October 20th, 2010 9:45am

Since I have done this change I have 1 ipaq and android phone taht will no longer sync. I see the following error message Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings, Contact your exchange server Administrator. Should i open a new question for this issue?
October 20th, 2010 3:23pm

Yes. Regarding to the new question, please create a new forum since we usually discuss one problem per thread. Meanwhile, you can refer to the second question in the following article to troubleshoot the issue. http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/f0e81ab0-99f0-46db-b1aa-83511a3af427 If still does not work, please create the new thread and we can continue to discuss it. Thanks. Novak Wu-MSFT
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October 21st, 2010 2:29am

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