Exchange 2007: Resource delegate never receives forwarded meeting requests for approval
Hi guys I have a room resource which have the following settings: AutomateProcessing: AutoUpdate AllBookInPolicy: False AllRequestInPolicy: True AllRequestOutOfPolicy:False ForwardRequestsToDelegates: True ResourceDelegates: User1 (not the real name, but you get the point) In addition the delegate has been give full mailbox access by running the cmdlet: Set-MailboxCalendarPermission Resource1 -User:User1 -AccessRights:FullAccess If I open the room resource mailbox using User1's account he is listen on the delegates tab. Now, the problem is that User1 never receives any forwarded meeting requests for this resource. I have never been able to get any resource to forward its requests to any delegates. What am I doing wrong? Anyone know how to solve this? Thanks Morgan
September 28th, 2007 1:21pm

Were you ever able to figure this out? I'm having the same difficulty. Chris
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March 25th, 2008 8:58pm

We do these, but the delegate still does not get the requests in their Inbox. They have to look at the room's mailbox to answer requests.AllRequestOutOfPolicy:TrueAllRequestInPolicy:False AutomateProcessing: AutoUpdate ResourceDelegates: User1 In addition the delegate has been give full mailbox access by running the cmdlet: Set-MailboxCalendarPermission Resource1 -User:User1 -AccessRights:FullAccessWe don't do this one, is it required?ForwardRequestsToDelegates: True
April 8th, 2008 10:44pm

I think it would be there but just confirm. In delegates tab of outlook where user1 is listed. select that user1 and click on permission. Verifyifcheckbox is selected for "Delegate receives copies of meeting-related messages sent to me".
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April 9th, 2008 4:39am

I granted my account fullaccess permissions to the mailbox in order to view the delegates in the GUI. When I select either delegate and choose Permissions, the checkbox for "Delegate receives copies of meeting-related messages sent to me" is grayed out and not checked.I then ran the command set-mailboxcalendarsettings Resource1 -forwardrequeststodelegatestruebut it is sitll not checked and still grayed out even after re-opening Outlook. Any ideas?
April 9th, 2008 7:03pm

Create a new resource mailboxand configure everything newly if something messed up with currentresource mailbox.
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April 9th, 2008 8:17pm

Easier said than done since it's a well used meeting room. And we have hundreds that were setup incorrectly.I'll just try that on the next one that gets created and see if it works as expected - then I can go back and recreate as time permits.So basically you're saying that the fact that it's grayed out is because something is corrupt?
April 9th, 2008 8:25pm

Something like, permission are conflicting or which is not clicking in our mind. I will also check in my environment if time permits and let you know the outcome...
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April 9th, 2008 8:44pm

Make sure AutomateProcessing is set to autoaccept or else it will not process through to the delegate. I had this problem and it worked out for me.Get-Mailbox -RecipientTypeDetails RoomMailbox | Set-MailboxCalendarSettings -AutomateProcessing AutoAccept -Jerry
April 26th, 2008 1:03am

Make sure AutomateProcessing is set to autoaccept or else it will not process through to the delegate. I had this problem and it worked out for me.Get-Mailbox -RecipientTypeDetails RoomMailbox | Set-MailboxCalendarSettings -AutomateProcessing AutoAccept -Jerry I thought the whole point of forwarding to the delegate is when you don't want the room to automatically accept the meeting request.
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July 20th, 2009 8:45pm

I tried having auto accept off, and on and it still doesn't forward the request to delegates. I have exchange 2010..
April 22nd, 2010 10:46pm

I see this thread is pretty old, but thought I'd chime in after spending 2 days trying to get this to work. I have Exchange 2010 with SP1, and all clients are using Outlook 2010. I created the resource mailboxes per Microsoft's instructions... configured a delegate in the resource mailbox settings, and the delegate would not receive any emails. The emails would only show up in the inbox of the resource. I have autoaccept turned off, since my thinking is that defeats the purpose of having a delegate in the first place. I have everything working as it should now. What I had to do to get the delegate to receive the emails, is create an Outlook profile for the resource mailbox, open the mailbox, click file-account-settings, delegate access; Then go to permissions tab, and check the box 'delegate receives copies of meeting-related messages sent to me' (under calendar) After doing that, the delegate now receives the emails in their own inbox. geez, what a pain! Would be nice if this just worked when you setup the resource mailbox and configure the delegate. Hope this helps someone...
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March 10th, 2012 12:09pm

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