I would like to setup a Shared Mailbox on my exchange 2003 server for my info@domain.com account. What are the steps to do this?I understand I need to create a Public Folder and set it to Mail-Enable. How can I set it up so that whenever someone replys to a email set to this public folder it shows the reply-to address as info@domain.com instead of their account name?Thanks, I appreciate any assistance available.

You can do this with a regular mailbox. Give mailbox permission to users who needs mailbox access and "send as" permission to people who needs to send as this "resource mailbox" Use ADUC, properties on the shared mailbox, Exchange advanced tab, mailbox rights buttin, add a user or a group and grant it "Full mailbox access" and nothing else. This will give the user/group full access to the mailbox. next step is to grant user or group "Send as" permission, for that you must select advanced view then goto the security tab on the shared mailbox and grant users or groups "send as" permission and nothing else.

I am not right in thinking that this will still use the users defualt smtp address to sendthe emailwith. The user has to use the 'from:' option from within outlook to send email as another user???

Yes, forgot to mention that, sorry users must use the from field and specify the shared mailbox.