Hi, we have several exchange admins who have been delegated "Exchange Full Administrator" at the organization level yet a few of them are unable to manage the folders. as soon as they click on the permissions tab, they receive an error, "the information store cannot be opened, logon failed, ID no: 80040111-0286-00000000, ID no: c1050000

Hi, How is the issue now? Please feel free to update here.Xiu Zhang TechNet Community Support

its mounted as 8 of the 10 poeple with access can administer the PF's. its just the 2 or 3 poeple that get the error i specified that CANNOT administer PF's

Hi, Please check the steps in my previous posts and update here.Xiu Zhang TechNet Community Support

a server reboot fixed the issue