Exchange 2003 OWA External URL not working
Exchage 2003 on single server. OWA access from the outside prompts for username and password and then returns server internal name with the domain name. The page is not displayed. not sure why mail.domainname.com/exchange is being replaced with servername.domainname.com/exchange using https with a valid certificate 3rd party. Other web apps work fine. Only OWA is not any thoughts?
July 1st, 2011 1:32pm

Are you entering http://... as opposed to https://... and being redirected to your internal URL because perhaps you have HTTP redirect configured?Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
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July 2nd, 2011 11:29pm

Hi, From the problem description, I understand that you experienced the issue with OWA URL in Exchange server 2003. After entering the credentials, the returned page is not displayed. Based on the current situation, we need to do the following test to verify the issue. · Entering the URL https://localhost/exchange in the IE browser on your Exchange server 2003 to verify what the page you received. · Entering the URL https://mail.domainname.com/exchange in the IE browser on your Exchange server 2003 to verify what the page you received. At the same time, you could follow Ed Crowley’s suggestion to verify whether you had set the HTTP redirect or not. There is a link for your reference: Title: How to Simplify the Outlook Web Access URL URL: http://technet.microsoft.com/en-us/library/aa995720(EXCHG.65).aspx Thx, James Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
July 4th, 2011 5:30am

Did not have any redirect. I can get the IIS default page fine. When I try going to /exchange it tries to connect via the servername.domain.com instead of mail.domain.com. Never had this issue before. I tried the Microsoft Article with redirect. It will ask for username and password, but then it switches and tries to user the local server name. I also tried recreating the OWA following Microsoft Article. Not sure why?
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July 6th, 2011 6:08pm

Article I also followed and did not solve the issue: http://support.microsoft.com/kb/883380
July 6th, 2011 6:09pm

I can do localhost/exchange just fine on the server. It opens and the url changes to localservername.domainname.com Their internal domain name is the same as the public side - both .com
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July 6th, 2011 6:27pm

meant changes to localservername.domainname.com/exchange
July 6th, 2011 6:28pm

You have just one Exchange server in your organization, correct? In the server properties, you don't have the "This is a front end server" checkbox checked, do you? Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
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July 6th, 2011 11:13pm

Single Server and "This is a front end server" is not checked
July 7th, 2011 7:45am

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