Hi there, Received the follow error in event viewer and require someassistance on how to troubleshoot. Its only happened the once. Error Event ID: 9515 Unable to get the options data for address /DC=NET/DC=XXXX/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=XXX/CN=XXXX/CN=Address-Templates/cn=809/cn=FAX - skipping entry in GWART Thanks in advanced

Hi, See the explanation of the Event ID 9515: The routing engine informs the store of the type of address and gateways that are available in the organization. This message indicates that one of those types is incorrect in the GWART, gateway routing tree. The client will not be able to send mail to recipients of that address types and send options will potentially be inaccurate. For more information, please check below link. http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=6.0&EvtID=9515&EvtSrc=MSExchangeIS&LCID=1033 Please install ADSIEDIT(Support tool folder in the Windows 2003 installation CD), then you can run ADSIEDIT.MSC and expand the configuration partition to locate there. /DC=NET/DC=XXXX/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=XXX/CN=XXXX/CN=Address-Templates/cn=809/ Based on the explanation, this CN=809 address template configuration is incorrect, you may delete it to avoid any potential issue. BTW, I cannot find this address template on my Exchange Server 2003. -Jason