Exchange 2003 - Messages stuck in delivery que
Our office manager wanted me to life the 5mb ban on our email delivery so that she could send out a promo to some clients. She assured me the files was under a megabyte and that the email was going to about 10 people. Our internet connection is now 99% saturated and I noticed in the que about 40+ emails, from her, ranging from 18mb to 40mb's in size trying to be sent out. Great.... Anyways, I have made a backup of the Exchange, shut down the services, purged all the logs and the email logs files (which are the same size) and started Exchange yet the problem persists. How do I kill all these emails? I did a Find Messages but it only finds about 2 of them which is strange. Thanks!
January 14th, 2011 10:11pm

Please change this to a question. You’ve marked this thread as a comment. On the email front, I’d let nature take its course. If this is a small office, you may wish to rate limit outbound port 25 on your firewall to ensure Exchange doesn’t compete with other internet traffic. But you should be able to find the message in the given queue, then right-click on it and say delete with or without NDR. Also, I’m not sure what you’ve done when you say deleted logs and such. This should never be required. Besides, log files are not responsible for mail delivery. Mike Crowley Check out My Blog!
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January 15th, 2011 11:17am

On Sat, 15 Jan 2011 03:07:42 +0000, PCTD wrote: >Our office manager wanted me to life the 5mb ban on our email delivery so that she could send out a promo to some clients. She assured me the files was under a megabyte and that the email was going to about 10 people. > >Our internet connection is now 99% saturated and I noticed in the que about 40+ emails, from her, ranging from 18mb to 40mb's in size trying to be sent out. Great.... > > > >Anyways, I have made a backup of the Exchange, shut down the services, purged all the logs and the email logs files (which are the same size) and started Exchange yet the problem persists. Which log files??? Certainly not the transaction files for your databases??? >How do I kill all these emails? I did a Find Messages but it only finds about 2 of them which is strange. Freeze the delivery queues for the domains. Then delete the messages. The messages aren't in a file system directory, they're in the mailbox database. As you delete the large messages you may see other large messages appear. Delete them, too. When things setle down, unfreeze the delivery queues. The only messages you'll find in the file system on a single-server Exchange organization are from SMTP clients or NDRs to be sent to other e-mail systems. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP
January 15th, 2011 2:29pm

Thanks gents I have changed this to a question, but still have a problem. I have frozen all the outbound emails that were large, 17mb-40+. We got our internet bandwidth back, took some time though. While I can see all these frozen emails in the que, I cannot delete any at all. When I do a search, it finds one that is in RETRY mode but none of them are in Retry they are in Frozen state. Any suggestions on purging these? Thanks again!
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January 15th, 2011 2:48pm

On Sat, 15 Jan 2011 19:48:20 +0000, PCTD wrote: >Thanks gents I have changed this to a question, but still have a problem. > >I have frozen all the outbound emails that were large, 17mb-40+. We got our internet bandwidth back, took some time though. > >While I can see all these frozen emails in the que, I cannot delete any at all. When I do a search, it finds one that is in RETRY mode but none of them are in Retry they are in Frozen state. >Any suggestions on purging these? Are you looking at the "Queues" beneath the server object? Did you double-click the queue and then click "Find Now"? You should be able to select everything in the queue, right-click it, and delete it. You should also be able to find aqadmcli.exe here: ftp://ftp.microsoft.com/pss/Tools/Exchange%20Support%20Tools/Aqadmcli/ It'll clean out anything. :-) --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP
January 15th, 2011 4:13pm

Thanks again Rich! You know what I was doing wrong? I was going to the Que, clicking Find Messages, and All Frozen, or just All. That would turn up only 1 message. I wasn't aware that it was finding and interacting with only the highlighted message. I thought it would find All Frozen, not just the one I am looking at! So now I am going 1 by one, clicking Find Message, all, and deleting them, it works. Looks like i got out of this one thanks to your and Mikes guidance, and a little help from Google. Appreciate it!
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January 16th, 2011 12:53pm

On Sun, 16 Jan 2011 17:51:42 +0000, PCTD wrote: > > >Thanks again Rich! You know what I was doing wrong? I was going to the Que, clicking Find Messages, and All Frozen, or just All. That would turn up only 1 message. > >I wasn't aware that it was finding and interacting with only the highlighted message. I thought it would find All Frozen, not just the one I am looking at! > > > >So now I am going 1 by one, clicking Find Message, all, and deleting them, it works. > > > >Looks like i got out of this one thanks to your and Mikes guidance, and a little help from Google. > > Appreciate it! Where's Chris Scharff when you need him and ThEsTiCk(tm). That user needs some "training". --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP
January 16th, 2011 4:53pm

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