Exchange 2000: Search problems (searches in Outlook)
Hi there. We are using Exchange 2000. Full Text Indexing is disabled on all servers/stores. So, when a user searches in Outlook, how does this search actually work? I mean, is it the client doing the searching, or does the request get forwarded to the Exchange server, which then does the actual search? We are using Outlook XP (2002). I'm asking because we recently moved a bunch of mailboxes from 1 server to another server, and the users who got moved, now are complaining, that when they do a search, they 1st see old messages found, and only after a wait do they get the results from newer messages. Which doesn't make much sense to me... Thnx
September 29th, 2009 4:48pm

Ok, just found this KB: http://support.microsoft.com/kb/308608.So it's known issue. Don't see any hotfixes listen - does anybody know if any exist?
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September 30th, 2009 4:01pm

Hi, instant search searchs always from the oldest to the newest mails. You disabled indexing so that the server has to search all files. I think that this method needs much system ressources and is very slow. If I were you, I'd change to a search-tool which is index-based (fast) and does not need much system ressources. I can recommend Lookeen for that. It has a >>shared index<< feature which indexes the mailboxes on your exchange server and creates also the indexes on your exchange server. The users can add these indexes to Lookeen by the file-path and save time and ressources because they dont have to index the files on theirself. Greets
September 30th, 2009 9:16pm

Another option would be Windows Search (Aka Windows Desktop Search, WDS) l For Windows Vista, Windows Search is already built in l For Windows XP, download at here
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October 5th, 2009 6:31am

is there any reason to stop indexing on databases ?Vinod |CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|
October 5th, 2009 12:49pm

Reason: performance.Anyway, found the problem, and it's a bug:http://support.microsoft.com/default.aspx/kb/308608Problem:After you use the Move Mailbox functionality (in either Active Directory Users and Computers for Microsoft Exchange 2003 Server, in Microsoft Exchange 2000 Server, or in the Exchange Server Administrator program for Exchange Server 5.5) to move a mailbox between two Exchange servers, if a user runs an Advanced Find in Microsoft Outlook, the mail that existed before you used Move Mailbox may be found first and may populate the Find results before any new mail that was received after you used Move Mailbox. The messages are still sorted in the correct order, but as the Advanced Find is running, the messages are populated in the Find window in a way that is unexpected. Solution:To work around this problem, use one of the following methods: Manually sort the messages in a temporary folder: Log on to Outlook, and then create a new folder in the mailbox for use as a temporary folder. In the folder that is affected by the Advanced Find problem, select all of the messages, and then move the messages to the temporary folder. In the temporary folder, click the Received column to reverse the sort order so that the oldest messages are at the top and the newest messages are at the bottom. Select all of the messages in the temporary folder, and then move them back to the original folder. After you use these steps, all of the mail is searched from newest to oldest, including new mail that you receive. Export and import the mailbox as a personal folder (.pst) file: Export the mailbox to a .pst file. Delete the contents of the mailbox, and then import the .pst file. After you use these steps, any new mail that you receive is searched before any of the imported mail. However, the imported mail is populated in the Find window in reverse order because Outlook imports the mail from newest to oldest, which means that the mail with the older received dates actually gets a more recent creation date than the newer imported mail. Use full-text indexing, which is available in Exchange 2003 or in Exchange 2000. However, if full-text indexing is enabled, when new mail is received, Outlook does not find that mail until it has been indexed.
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November 9th, 2009 4:14pm

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