Excel arrow keys stop working (NOT SCROLL LOCK)

Excel Office Pro Plus 2013 on windows 7 64 bit.

This has happened since I loaded it.. older excel never has this issue on same host.

When I am working in a spreadsheet and moving around with arrow keys.. they stop working randomly.

It is NOT scroll lock... I can turn scroll lock on and off no effect.

IF I change to another tab then back to the same tab .. the arrow keys work again!!!

This happens in many spreadsheets... seems like the larger they are the worse it it.. VERY annoying and makes it unusable!!

I have all the latest patches and have rebooted .. this has been going on since I loaded excel.. I was hoping a patch would fix it.. 

but it keeps happening randomly... 

ANY ideas?

-Ken 

 

March 23rd, 2015 3:25pm

it sounds like shotcut keyboard conflict, since you have check the scroll lock. you may check some 3-ty program or add-in if who caused it. clean boot is a good choose.

KR


  • Edited by robbery kr Wednesday, March 25, 2015 2:01 AM
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March 25th, 2015 2:01am

Clean booted several times.. removed ALL add-ons..  understand it is not like scroll lock is on.. NOTHING moves.. arrow keys are dead... even the mouse wheel will not move anything on spreadsheet.. 
when i click another tab then back ...all works again..

I AM LOST.. 

no idea where to go from here.. seems like bug

March 25th, 2015 1:52pm

another possibilities :

1)Open the virtual keybaord in your system, and turn off Scroll Lock from there.

2)Reinstall keyboard drive

http://answers.microsoft.com/en-us/office/forum/office_2010-excel/my-arrow-keys-suddenly-stopped-functioning-in/725e6925-a7ae-4619-b097-1b65c17da3c0?page=3

KR


Free Windows Admin Tool Kit Click here and download it now
March 25th, 2015 9:36pm

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