I have a problem with Excel 2013  running on Windows 7 Pro (64). When double clicking an Excel file from Windows Explorer  Excel launches but opens a blank worksheet and shows me an error message (german: sinngem: "die Weitergabe eines anderen Programms ist gescheitert"). The only way to view the document is by opening Excel and browsing to the saved file.

I have read similar forum entries which address this problem in older versions of Excel. I have tried every solution but none of them worked.

I already added the registry setting for shell open and set the Ignore Other Applications that use Dynamic Data Exchange (DDE) (unchcked).

The problem still persists. When I first installed Office 2013 it all worked fine. I believe the problem occured after installing Project 2013, but I am not quite sure about that. Reinstalling Excel did not help.

Id appreciate any help,

Regards Stefan Hassel

Hi,

Based on my research, it seems that it related to the DDE option which you have already checked.

So, for a confirmation, use the hotfix in the following link to check again:

http://support.microsoft.com/kb/211494

Hi,

I can confirm that I already checked the DDE Option (is not set). Nevertheless the mentioned KB-article only applies to:

• Microsoft Excel 2002 Standard Edition
• Microsoft Excel 2000 Standard Edition
• Microsoft Office Excel 2003
• Microsoft Excel 2010
• Microsoft Office Excel 2007

I use Excel 2013

Regards, Stefan

Hi Stefan,

The link I mentioned does apply to Excel 2013.

http://support.microsoft.com/kb/211494

And if the issue still occur, then try to uninstall Project 2013 to check whether the issue still occurs after uninstalling.

Hi,

if I click on the link it leads me to the german version of the KB article (http://support.microsoft.com/kb/211494) and it says:

Artikel-ID: 211494 - Gendert am: Freitag, 4. Mai 2012 - Version: 5.0

Die Informationen in diesem Artikel beziehen sich auf:

• Microsoft Excel 2002 Standard Edition
• Microsoft Excel 2000 Standard Edition
• Microsoft Office Excel 2003
• Microsoft Excel 2010
• Microsoft Office Excel 2007

Keywords:

kbconfig kbopenfile kbprb kbualink97 kbfixme kbmsifixme KB211494

Whatever, It did not help!

Regards, Stefan

Hi,

Check the following steps:

1. Make sure that Excel is not running (exit the program).
2. Click the Start button to displays the Start menu.
3. From the Start menu, choose Run. Windows displays the Run dialog box.
4. In the Open box, enter the full path name to your Excel program, followed by the /regserver switch. If the full path name includes spaces, surround the full path name by quote marks. The following is an example of what you can enter in the Open box (your path may be different):
     "c:\Program Files\Microsoft Office\Office\Excel.exe" /regserver
  Click OK.

Hi,

unfortunately that did not help either. No change.

I will deinstall project when I find time the next days and report if the error persists.

Regards, Olly

Deinstallation of Project did not change anything either. Can it really be so hard fixing this error?

Regards, Olly

I have the same issue, I upgraded my office 2010 to 2013, but somehow 2010 still existed. I decided to uninstall 2010 and now I have the same problem as you, minus the german error message.

Everything was working fine before I uninstalled 2010.

• Edited by RonSkian Wednesday, May 01, 2013 9:03 AM

Hi. Same issue here, problem occurred after I started using Word 2010 instead of 2013. Double click will open a file in Excel 2013 if an instance of Excel 2013 is already running, otherwise 2010 opens. Tried unregistering Excel 2010 and registering 2013, no joy. Tried renaming Excel 2010 and then selecting to open using 2013, get a dialog showing "installing.." for 2010!

By the way, the "ignore other applications" option was unchecked in Excel 2013

Was there a fix to this issue yet? i have the same problem...

upgraded from 2010 to 2013 and now when doubleclicking any excel file, it opens an empty excel - dragging a file into excel works to open the file in excel.

Maybe there was a fix, because suddenly its working again - at least on my system.

I accidently doubleclicked an Excel file ignoring that I knew that it didnt work - but surprisingly it worked again!

I cant say which one of the patches I installed during the normal patchday season is responsible for it, but it must be one of them, though not explicitly stating it would fix that particular problem.

Regards, Olly

Try this:

Go to control panel -> Program and Features -> Microsoft Office (depends on what you have, my is Professional), then click "change" button on the top.   A pop up window will show up, select "Quick Repair".

That fixed my issue.

• Proposed as answer by Raf75 Tuesday, November 05, 2013 4:35 AM

Hi,

Had the same issue with Excel 2013 on Windows 7 Professional.

the....

"Go to control panel -> Program and Features -> Microsoft Office (depends on what you have, my is Professional), then click "change" button on the top.   A pop up window will show up, select "Quick Repair".

... post worked for me.

Try this:

Go to control panel -> Program and Features -> Microsoft Office (depends on what you have, my is Professional), then click "change" button on the top.   A pop up window will show up, select "Quick Repair".

That fixed my issue.

This worked for me too!
Thanks.

• Proposed as answer by sealya7 Tuesday, November 11, 2014 4:36 PM

Worked for me too

Super.....it works for me to....

Worked for me....

This worked for me.  Thank you!! 

Awesome! Running the Office 2010 repair feature in "Uninstall or change a program" worked for me too. (Windows 8.1)

• Edited by Hank H Friday, February 28, 2014 2:13 PM

This fixed my issue.

Thanks!

CRD

Thanks. It worked for my system too. Others should be warned, though, it took several minutes to accomplish the "quick" repair.

-Tim-

Worked for me too. W7  pro (64bit)

thanks. it's working............

Worked for me as well, thanks!

Fixed it for me, thanks

Worked perfectly.  Thanks!

This worked for me too. Many thanks!

Thanks Raf75, this fixed the issue!

ps: For others who may be reading this: please not that the repair process may take a few minutes, be patient.

Yup, worked for me too. Thanks very much.

Worked for me - thank you!

Worked for me with Office 365 EN-US as well!

This worked for me as well, 

Had to go back and uncheck the DDE option though. Because when that was checked office gave errors when opening files. 

Thanks, this was perfect :)  Kept having Excel 2010 open instead of 2013 whenever I double clicked files and 2013 wasn't already open.

There's also a fix available that will resolve one of these blank screen scenarios.  If you're using Microsoft User Experience Virtualization (UE-V) and receiving the error "There was a problem sending a command to the program" make sure you have the latest updates installed for UE-V.  There's a UE-V Hotfix for this specific issue available at http://support.microsoft.com/kb/2927019.  If you're not using UE-V, there're additional reported solutions to the blank screen experience in this article as well: http://support.microsoft.com/kb/2994633

Love you! This fixed the problem immediately :) Thank you.

This fixed worked for me - It also solved another problem I was having:-

When installed Office 365 my scheduled tasks which call Excel VBA routines just hung.

Now OK

Uninstall the "Compatibility Pack for the 2007 Office system".

For a complete list of reported solutions to this issue, refer to http://support2.microsoft.com/kb/2994633.

This fixed my issue perfectly!!!!!

Worked for me.

Similar Stefan above, the problem started after installing MS Project, although in my case it was Project 2010.

Thank you!

This fixed it for me as well. Thanks!

Excellent. . .worked like a treat!

Did not have to delete PROJECT.XLB either which was the alternative Microsoft suggestion

It fixed mine too! thanks!

Some cleanup in the thread would make relevant answers more visible.

Regards

Perfect, it work for me now

This worked for me as well.

This worked for me.

It worked. Thank you for sharing.

That's what happends to me too.

We use 2010 ms office and after changing to 2013 there is a problem with excell.

When user dobleclick on file there is no datasheet.

I don't have quick repair, only repair!