Excel 2013 hangs after sharing document per email

Hello everyone.

We have an issue with Outlook 2013.

If you disable local email caching in Outlook 2013 and you are trying to share a document via email in e.g. Excel (but also Acrobat reader and several other programs) the email gets send, but Excel hangs (not responding). 

When you enable the local cache the problem disappears.

This is an issue for us, since we are using ssd's with limited capacity and the cache file can increase untill somewhere between 25 and 30 GB.

Is there a different solution to this issue? And why is this happening in the first place?

June 25th, 2013 12:25pm

Hi,

Try to test whether the issue will occur to all the computers. If not, then try to repair and disable all the add-ins to check the issue.

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June 26th, 2013 5:45am

Hi,

I am getting the same issue as well. I have tried it on several different servers and users.

All getting the same issue. I have tried a repair of Office and disabled all add-ins.

Still doesn't resolve the issue. Office is also fully patched up.

Jaynet do you have a resolution for this issue ?

Rogier were you able to resolve the issue yourself?

Regards,

Neil

July 3rd, 2013 6:33am

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