Hello

I have windows 8 and Excel 2013 on my system. I need to access previously created worksheets (in older versions of Excel), however, when I attempt to open them the Excel crashes.

The is not what I expected from getting the latest version. I telephoned Microsoft who advised that there was a compatabilty problem with no work around at this stage.

I found that the only way round it was to use an (download free) alternative non-Microsoft program http://www.openoffice.org/ and copy into the 2013 Excel as a new worksheet. A little disappointing after purchasing the Excel .

Have I got this wrong or is there a Microsoft solution to this issue???

Hi,

Try the following steps:

• Open Excel 2013, and go to File > Options > Trust Center.
• Under Trust Center settings, select Protected View and uncheck all options under it.
• Restart the Excel 2013 to check the issue.

Hi Jaynet

Many thanks for the sugestion, unfortunately it did not work, excel crashed as before.

Hi,

How about to start Excel 2013 in safe mode to open the file?

Thanks Jaynet

I will give it a go but not much better than opening the file with another programme.

Guess its one of those things when a programme gets overly complex and interlinked; as a purchaser of the product I feel let down.

I had a problem opening attachments in emails in excel 2013 on Windows 8.  Taking it off protected view solved my problem and I can now open files, but I would prefer this problem to be fixed so I can keep protected view on.