Hi,

saw this post in similar Versions but never with a "cool solution" :)

We got NetApp 2050 as Filer in a Windows Server 2008 R2 Domain with Windows 7 Clients and Office 2010 Pro Plus, all up to date with WSUS.

If I open an Excel 2010 sheet on the Netapp Share or a Share on the Domain Controller and close it, it do not delte the temp file.

Same to PowerPoint 2010.

But with Word 2010, this works!

Therefor I don't think, this will be the NTFS permissions or Network issues.

We also got VMware Clients with Windows 7 and Office 2010. There the issue does not occure!!!

May be something in Group Policies? Could it be some Microsoft Updates?

I'm very interested in your opinions...

Best regards...

Hi,

As far as I know, the issue usually caused by the anti-virus actively scanning Excel files (XLS, XLSX, or XLSM files). Please try to make the anti-virus to not actively scan Excel files.

Then, if you are using Kaspersky 2009, I recommend we try the below method:

Go to Run>Regedit>Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\KLIF\Parameters>Create the key  NonCachedIo (Type: Dword Value:1)

Next, some other customer solved the issue by turning off the index with the effected folders.

Hope it's helpful.

Regards,

Found the solution in an other software running on our physical clients: Ego Secure Endpoint Protection



In Administration --> Client Options



There was an option set , that controlling network shares was active.

After deactivation, the Excel/PowerPoint problem does not occure anymore.

• Marked as answer by evil-_-knivel 29 minutes ago

Found the solution in an other software running on our physical clients: Ego Secure Endpoint Protection



In Administration --> Client Options



There was an option set , that controlling network shares was active.

After deactivation, the Excel/PowerPoint problem does not occure anymore.

• Marked as answer by evil-_-knivel Friday, February 06, 2015 11:22 AM