I'm running Exchange 2003 on a Windows 2000 server. I'm trying to use ExMerge to extract data from a mailbox. I believe that I have followed the instructions in http://support.microsoft.com/kb/292509. I'm runing ExMerge on the Windows 2000 server itself. I have administrator rights. I have created a security group, 'ExMerge', and added myself to it. I have given the 'ExMerge' group Exchange View Only Administrator rights to the Exchange server. I have given the 'ExMerge' group Full Control acess to the mailbox store. When I try to extract the contents of a mailbox, I get the following information in the ExMerge log file: **************************************************************** Microsoft Exchange Mailbox Merge Program, v6.5.7529.0 Start Logging:November 29, 2010 11:23:49 **************************************************************** [11:23:49] Logging Level: None [11:23:49] Reading settings from file 'C:\Documents and Settings\ct\My Documents\Downloads\Exmerge\Exmerge\EXMERGE.INI'. [11:23:49] Reading list of subjects for messages to be selected from file '' [11:23:49] Reading list of attachment names for messages to be selected from file '' [11:23:49] List of folders to be ignored has been read. 0 folders in the list. [11:23:49] Current machine locale ID is 0x406 [11:23:49] Operating System Version 5.0 (Build 2195) [11:23:59] Accessing Domain Controller 'DBISERVER' [11:23:59] 'DBISERVER' is running Exchange Server 2000 or later [11:24:00] Mailbox '/o=DBI/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=DBISERVER/cn=Microsoft System Attendant' will be ignored as its DN contains strings in the ignore list [11:24:00] Mailbox '/o=DBI/ou=First Administrative Group/cn=Configuration/cn=Connections/cn=SMTP (DBISERVER)/cn={7F4A3FF6-49BD-4F85-8F23-0BB7B8683251}' will be ignored as its DN contains strings in the ignore list [11:24:00] Mailbox '/o=DBI/ou=First Administrative Group/cn=Recipients/cn=SystemMailbox{7F4A3FF6-49BD-4F85-8F23-0BB7B8683251}' will be ignored as its DN contains strings in the ignore list [11:24:00] Found 39 mailbox(es) homed on database 'FIRST STORAGE GROUP/MAILBOX STORE (DBISERVER)'. [11:24:00] Ignored 3 mailbox(es) homed on database 'FIRST STORAGE GROUP/MAILBOX STORE (DBISERVER)'. [11:24:00] Found 39 mailbox(es) homed on the specified databases. [11:24:00] Ignored 3 mailbox(es) homed on the specified databases. [11:24:14] Using attribute 'PR_MESSAGE_DELIVERY_TIME' for date operations. [11:24:14] Merging data into target store. The program will copy only those messages that do not exist in the target store. [11:24:14] Associated folder data will NOT be copied to the target store. [11:24:14] Using 'Danish' (0x406) as the default locale (Code page 1252) [11:24:14] All mailboxes will be processed, regardless of locale [11:24:14] Using default locale for all mailboxes [11:24:14] Initializing worker thread (Thread0) [11:24:14] Copying data from mailbox 'Claus0 Test0' ('C0') on Server 'DBISERVER' to file 'C:\DOCUMENTS AND SETTINGS\CT\MY DOCUMENTS\C0.PST'. [11:24:19] Error opening message store (MSEMS). Verify that the Microsoft Exchange Information Store service is running and that you have the correct permissions to log on. (0x8004011d) [11:24:19] Errors encountered. Copy process aborted for mailbox 'Claus0 Test0' ('C0'). [11:24:20] Number of items copied from the source store for all mailboxes processed: 0 [11:24:20] Total number of folders processed in the source store: 0 [11:24:20] 0 mailboxes successfully processed. 1 mailboxes were not successfully processed. 0 non-fatal errors encountered. [11:24:20] Process completion time: 0:00:00:05 The Microsoft Exchange Information Store service is indeed running, so the problem must be in the permission; but I believe I do have the necessary permissions. What can I be doing wrong? /Claus

Hi, You need to set send as and receive as rights on the mailbox database for it to work. /MartinExchange is a passion not just a collaboration software.

The group 'ExMerge' has Full Control on the mailbox; that should include Send As and Receive As./Claus

Hi, No it is not the same, please set the two permissions and try again. /MartinExchange is a passion not just a collaboration software.

Hi oz1cz, Any updates on this issue? Agree with Martin, whether “send as” and “receive as” are included in “full control” is not the same on different version of Exchange Server. So if you have not set the “send as” and “receive as” rights, please set these rights to have a try. The error “0x8004011d”, please follow this document to troubleshoot the problem: Troubleshooting ExMerge Issues http://technet.microsoft.com/en-us/library/bb124178(EXCHG.65).aspx The error “Copy process aborted for mailbox” please refer to the following document: ExMerge Does Not Work Unless You Have Receive As and Send As Permissions on the Store http://support.microsoft.com/kb/273642 If the problem persists, please feel free to let me know. Best Regards, Evan Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Aplogies for not coming back before. Send As and Receive As are set in the permissions. Apparently that is not the problem. However, due to an intense workload with other problems, I cannot proceed with this issue now. I am therefore unsure how to close this thread, since I cannot check up on this in the forseeable future. Please advise. Thank you all for your efforts./Claus