Every time I restart my computer, I have to log in to Microsoft Office 365 to use applications
After starting my computer, I have to sign into Microsoft 365 or enter a product key to open up Word documents, Excel sheets or Powerpoint. This is problematic because I don't always have internet wherever I go and thus, don't have access to Office. Help!
September 20th, 2013 11:20am

Hi

According to your description, you want to work offline with Office 365.

Internet access is required to install and activate all Office 365 plans and to manage your subscription account. Internet connectivity is also required to access Office 365 cloud productivity services, including email, conferencing, IT management, and other services.

Many Office 365 plans also include the desktop version of Office, for example, Office 365 Small Business Premium and Office 365 Enterprise E3. One of the benefits of having the desktop version of Office applications is that you can work offline and have the confidence that the next time you connect to the Internet all your work will automatically sync, so you never have to worry about your documents being up to date. Your desktop version of Office is also automatically kept up to date and upgraded when you connect to the Internet, so you always have the latest tools to help you work. Compare Office 365 plans.

Office365 supports offline working in a number of ways.

SharePoint Online Use SharePoint Workspace to synchronise Documents between your local PC and your SharePoint Online Site allowing offline working.

Use Microsoft Office Professional Plus Subscribe and receive you can install the full install of the Microsoft Office Suite to use on your computer (and up to 4 others which you use) this includes Word, Excel, PowerPoint, Outlook, Onenote, Access, Lync, SharePoint Workspace & Infopath.

Tylor Wang
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
September 23rd, 2013 12:34am

Hi

According to your description, you want to work offline with Office 365.

Internet access is required to install and activate all Office 365 plans and to manage your subscription account. Internet connectivity is also required to access Office 365 cloud productivity services, including email, conferencing, IT management, and other services.

Many Office 365 plans also include the desktop version of Office, for example, Office 365 Small Business Premium and Office 365 Enterprise E3. One of the benefits of having the desktop version of Office applications is that you can work offline and have the confidence that the next time you connect to the Internet all your work will automatically sync, so you never have to worry about your documents being up to date. Your desktop version of Office is also automatically kept up to date and upgraded when you connect to the Internet, so you always have the latest tools to help you work. Compare Office 365 plans.

Office365 supports offline working in a number of ways.

SharePoint Online Use SharePoint Workspace to synchronise Documents between your local PC and your SharePoint Online Site allowing offline working.

Use Microsoft Office Professional Plus Subscribe and receive you can install the full install of the Microsoft Office Suite to use on your computer (and up to 4 others which you use) this includes Word, Excel, PowerPoint, Outlook, Onenote, Access, Lync, SharePoint Workspace & Infopath.

Tylor Wang
TechNet Community Support

September 23rd, 2013 4:33am

I have the same issue.  Everytime my computer restarts, I have to sign back into Office 365.  I cannot open any of my saved documents (even the ones saved to my computer) until I have logged in.  Each time it says "this computer will be added."  If I am somewhere that has no internet access, I am unable to open any office produce.  This again includes my saved files.  I have pay 9.99 monthly for the Microsoft Office Home. 
Free Windows Admin Tool Kit Click here and download it now
November 9th, 2014 12:48am

Same here. EVERY SINGLE DAY I have to enter my email and password just to use Word. I hate this.
December 2nd, 2014 1:46am

Hey that doesn't really answer the question, I've been having the same problem and my office used to work fine but now it keeps doing this and it has become a huge problem, I have office so I don't want to pay for another one I'd like to know how to get rid of this feature because i only have a use to work offline.
Free Windows Admin Tool Kit Click here and download it now
January 21st, 2015 5:22pm

We purchased the 5 user package and 1st and 2nd machines seem to work fine and do not require logging into the cloud to use the products, but on the third one we have to register the products every time we try to use it.  The pc having the issue is running Win 8.1 we have 5 different profiles on this machine. Each one has to be re-registered each time we try to use an application.  We are not storing anything in the cloud because  we do not need too.  It would be good for the kids to be able to write their school reports without having to save them on the cloud.  Our local backup system works just fine and they only have the computer to use - no phones, pads, etc that they need to access stuff on.

We contacted the office store support who told us that we did not need to login if all of our documents were stored locally.  We specifically asked if all user with profiles on the machine were allowed to use the applications and they assured us that Yes they could use them.

The person who owns the subscription is not always home to login for us to re-register the product and get the special code on her cell to fix the applications so we can use them. 

So what do we need to do to fix (remove) this irritating feature of Office 365? Is their a registry setting we can put in to bypass this?

March 23rd, 2015 10:21pm

We purchased the 5 user package and 1st and 2nd machines seem to work fine and do not require logging into the cloud to use the products, but on the third one we have to register the products every time we try to use it.  The pc having the issue is running Win 8.1 we have 5 different profiles on this machine. Each one has to be re-registered each time we try to use an application.  We are not storing anything in the cloud because  we do not need too.  It would be good for the kids to be able to write their school reports without having to save them on the cloud.  Our local backup system works just fine and they only have the computer to use - no phones, pads, etc that they need to access stuff on.

We contacted the office store support who told us that we did not need to login if all of our documents were stored locally.  We specifically asked if all user with profiles on the machine were allowed to use the applications and they assured us that Yes they could use them.

The person who owns the subscription is not always home to login for us to re-register the product and get the special code on her cell to fix the applications so we can use them. 

So what do we need to do to fix (remove) this irritating feature of Office 365? Is their a registry setting we can put in to bypass this?

Free Windows Admin Tool Kit Click here and download it now
March 23rd, 2015 10:23pm

Having the same problem and being a writer, I often use my computer when I'm offline. This doesn't really answer the question. Is there a way I can use the subscription I have offline? Now that I' home from school and travelling frequently, it's a real inconvenience, especially when my subscription before it allowed me to toggle btween offline and online use without having to constantly add my computer.
May 28th, 2015 12:58am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics