Event id 4999: on M.E.RpcClientAccess.Service and WS, M.Exchange.Net
How to send the trace data to you? btw, below is a summary of what see in all the servers with CAS role installed. The 4999 occurs frequently on the two virtual CAS. I assume the ExDateTime.AddDays exception is a different issue.
Any idea what is it?
MDB/HT/CAS physical 1
Watson report about to be sent for process id: 7608, with parameters: E12, c-RTL-AMD64, 14.01.0323.001, WS, M.Exchange.StoreProvider, M.M.ExRpcConnection.Create, M.E.D.Storage.ConnectionFailedTransientException-25922, 7547-7ce1, 14.01.0323.000.
Watson report about to be sent for process id: 4960, with parameters: E12, c-RTL-AMD64, 14.01.0323.003, msexchangerepl, M.E.Cluster.Replay, M.E.C.R.DumpsterRedeliveryManager.ScheduleDumpsterRedelivery, System.NullReferenceException, 65cb, 14.01.0323.003.
Watson report about to be sent for process id: 5156, with parameters: E12, c-RTL-AMD64, 14.01.0323.006, M.E.RpcClientAccess.Service, M.Exchange.StoreProvider, M.M.ExRpcConnection.Create, M.E.D.Storage.ConnectionFailedTransientException-25922, 7547-7ce1,
14.01.0323.000.
MDB/HT/CAS physical 2
Watson report about to be sent for process id: 11628, with parameters: E12, c-RTL-AMD64, 14.01.0355.001, WS, M.Exchange.StoreProvider, M.M.ExRpcConnection.Create, M.E.D.Storage.ConnectionFailedTransientException-25922, 7547-fde9, 14.01.0355.001.
Watson report about to be sent for process id: 11608, with parameters: E12, c-RTL-AMD64, 14.01.0355.001, WS, M.Exchange.StoreProvider, M.M.ExRpcConnection.Create, M.E.D.Storage.ConnectionFailedTransientException-25922, 7547-7ce1, 14.01.0355.001.
HT/CAS virtual 1
Watson report about to be sent for process id: 3908, with parameters: E12, c-RTL-AMD64, 14.01.0355.002, M.E.RpcClientAccess.Service, M.Exchange.StoreProvider, M.M.MapiStream.get_Length, M.E.D.Storage.StorageTransientException-18334, aea7-d008, 14.01.0355.001.
HT/CAS virtual 2
Watson report about to be sent for process id: 3344, with parameters: E12, c-RTL-AMD64, 14.01.0355.002, M.E.RpcClientAccess.Service, M.Exchange.StoreProvider, M.M.MapiStream.get_Length, M.E.D.Storage.StorageTransientException-18334, aea7-d008, 14.01.0355.001.
Watson report about to be sent for process id: 4832, with parameters: E12, c-RTL-AMD64, 14.01.0355.001, WS, M.Exchange.Net, M.E.E.ExDateTime.AddDays, System.ArgumentOutOfRangeException, 9da0, 14.01.0355.001.
Thanks
January 28th, 2012 12:41pm
Sophia, so where can I send you the trace? If I have to check the trace myself, can you tell me how? thanks
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January 28th, 2012 2:44pm
All of our CAS/HT servers (SP1 RU6) reported these two Watson multiple times per day. Is there a fix for that? Thanks
Watson report about to be sent for process id: 3608, with parameters: E12, c-RTL-AMD64, 14.01.0355.002, M.E.RpcClientAccess.Service, M.Exchange.StoreProvider, M.M.MapiStream.get_Length, M.E.D.Storage.StorageTransientException-18334, aea7-d008, 14.01.0355.001.
ErrorReportingEnabled: False
Watson report about to be sent for process id: 5140, with parameters: E12, c-RTL-AMD64, 14.01.0355.001, WS, M.Exchange.Net, M.E.E.ExDateTime.AddDays, System.ArgumentOutOfRangeException, 9da0, 14.01.0355.001.
ErrorReportingEnabled: False
January 28th, 2012 4:28pm
Hi,
From your description, the RPCClientAccess service has some issues. In order to check it, you can collect Exchange traces using ExTRA, which
you can refer to the following steps:
a. Start->Run->ExTRA. By default, the path is "C:\Program Files\Microsoft\Exchange Server\v14\Bin\ExTRA.exe"
b. Click the "Select a task" button.
c. Click the "Trace control" icon.
d. Click "OK"
on the warning that appears.
e. Make a note of the trace file location and make sure the max trace file size is adequate. (300 MB)
f. Make sure "Run traces for" is unchecked.
g. Click "Set manual trace tags."
h. Select all checkboxes in the Trace Types box.
i.
In the Components to trace “Check” the box
RpcClientAccess, on the right pane, Trace Tags, “uncheck” only the RPCRawBuffer so that all other tags remain checked.
If RPCClientAccess spikes too much CPU of CAS server, you can leave only one CAS server running on the respective VM host and then check the
result.
Hope it helps.
ThanksSophia Xu
TechNet Community Support
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January 29th, 2012 2:25am
Hi Lily,
Please try this KB:
http://support.microsoft.com/kb/2665115
Hope it helps.Rowen
TechNet Community Support
March 11th, 2012 12:53am
Thanks, we are waiting for schema change. This will take a while as it needs to go thru layers of approval process.
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April 27th, 2012 3:19pm