Event ID 1007

Running Exchange 2013, CU8 and I am noticing Event ID 1007 stating "Failed to create or start performance logs with error: System.ArgumentException: Value does not fall within the expected range."  Everything seems to be working ok, but this error appears several times per day. It is always followed by event id 4999 - which is a Watson report that seems to be related.  Any thoughts on how to troubleshoot this is greatly appreciated.

thanks,

G

May 7th, 2015 11:16am

Hi,

According to this error, please try the following steps to solve this issue.

1. Kindly delete both keys from Registry ExchangeDiagnosticsDailyPerformanceLog & ExchangeDiagnosticsPerformanceLog .

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\PLA\ExchangeDiagnosticsDailyPerformanceLog

2. Ensure Template is available on below location 

HKLM\Software\Microsoft\PLA\Templates

3. Delete Counter from below path 

Perfmon -> DataCollector -> User Define -> Delete ExchangeDiagnosticsDailyPerformanceLog counter

4. Restart server and check.

For more information, please refer to this blog:

http://blogs.technet.com/b/anya/archive/2014/11/25/microsoft-exchange-diagnostics-service-crashing-post-cu6-upgrade.aspx

Best Regards.

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May 8th, 2015 3:04am

Thanks, this worked!
May 8th, 2015 9:32am

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