Error when recoverserver using ISO without SP1.
Hi Support, My env is running Exchange 2010 SP1. Error when I perform the setup recoverserver using ISO without SP1. It prompts for Exchange Server 2010 build 14.1.218.15 or later must be used to perform a recovery of this server. No issue when I replaced it with Exchange 2010 with SP1 (ISO). Any KB to support this? So that I could justify my customer to purchase the Exchange 2010 with SP1 media. Regards, Kelvin Teang
February 16th, 2012 6:48am

Hi It is by design if you would like to perform a recovery. Also you could contact Microsoft Customer Service, perhaps they can help you to get the download if you have a valid licenses. http://support.microsoft.com/gp/contact_microsoft_customer_serv?&fr=1 Cheers Zi FengZi Feng TechNet Community Support
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February 17th, 2012 1:41am

You do not need the ISO to do the recovery. Just download Exchange 2010 SP1 from the public download site at Microsoft.com - that is the full installation files and is all that you need other than the UM voice files. No purchase required. The recovery needs to be the same version as was previously used. That is by design. Simon.Simon Butler, Exchange MVP Blog | Exchange Resources | In the UK? Hire Me.
February 17th, 2012 8:29am

Hi It is by design if you would like to perform a recovery. Also you could contact Microsoft Customer Service, perhaps they can help you to get the download if you have a valid licenses. http://support.microsoft.com/gp/contact_microsoft_customer_serv?&fr=1 Cheers Zi FengZi Feng TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
February 17th, 2012 9:32am

You do not need the ISO to do the recovery. Just download Exchange 2010 SP1 from the public download site at Microsoft.com - that is the full installation files and is all that you need other than the UM voice files. No purchase required. The recovery needs to be the same version as was previously used. That is by design. Simon.Simon Butler, Exchange MVP Blog | Exchange Resources | In the UK? Hire Me.
February 17th, 2012 4:23pm

Hi Kelvin Any update? CheersZi Feng TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
February 19th, 2012 9:09pm

Hi Zi Feng, I just need to ensure it is by design. Thanks. Kelvin Teang
March 14th, 2012 11:16pm

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