Error upgrading from CU7 to CU9 during install

OS: Windows Server 2012R2

Step: 13 of 17 (Installing Mailbox Service)

Any ideas? CU7 was installed and working fine. It looks it couldn't use get-wmiobject win32_operatingsystem, but I can open powershell and type this just fine and get data back?

Error:
The following error was generated when "$error.Clear();
          $a = get-wmiobject win32_operatingsystem;
          if( ([int]($a.version.split(".")[0])) -lt 6   )
          {
         stop-SetupService -ServiceName HTTPFilter
    }
  " was run: "System.Management.ManagementException: Invalid query "select * from win32_operatingsystem"".

Error:
The following error was generated when "$error.Clear();
          $a = get-wmiobject win32_operatingsystem;
          if( ([int]($a.version.split(".")[0])) -lt 6   )
          {
         stop-SetupService -ServiceName HTTPFilter
    }
  " was run: "System.Management.Automation.RuntimeException: You cannot call a method on a null-valued expression.
   at CallSite.Target(Closure , CallSite , Object , String )
   at System.Dynamic.UpdateDelegates.UpdateAndExecute2[T0,T1,TRet](CallSite site, T0 arg0, T1 arg1)
   at System.Management.Automation.Interpreter.DynamicInstruction`3.Run(InterpretedFrame frame)
   at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)".

July 18th, 2015 7:14pm

Re-ran the installer, still a no go. This doesn't make any sense...

If I run the get-wmiobject command manually it works fine? Exchange setup logs show the same stop failure as well..

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July 18th, 2015 8:12pm

HI

1. The service is not time to restart.
2. Maybe not install all updates to Windows 2012 R2 before you install update Exchange 2013

July 18th, 2015 9:12pm

Hi Michael,

Thank you for your question.

We could refer to the following steps to troubleshoot:

  1.        Network issue: check IP address if it has been configured with static IP on Exchange server, then disable it and enable it to check if the issue persist
  2.        Check if there are history task, and click Disable All Task History then Enable All Tasks History to check if the issue persist
  3.        We could also install Microsoft Filter Pack 2.0

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim

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July 20th, 2015 3:43am

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