Hello,

When deploying Microsoft Office 2013 Standard 32-bit May 12 2015 updates for Windows 7 Pro SP1 64 bit

getting error code 80070663 

Updates include the following KBs 32-bit

2965307
2986244

2975901

3039799

3039711

Even when trying to install after downloading the KB manually getting error as

An error occured while running detection.

Pls check the same.

Solutions tried are -

1. MicrosoftUpdateDiagnostic

2. Windows6.1-KB947821

3. MicrosoftFixIT 50123

4. SFC /scannow - no errors

5. Uninstalled Office 2013 using O15CTRRemove , and reinstalled Office 2013 with updates.

Thanks & Regards,

Praveen

Hi kaushikpraveen,

The error code 80070663 is an update error, this is a common error code used by windows and other windows compatible software and driver vendors.  

This error may be caused by windows system files damage. There can be many events which may have resulted in the system files errors. An incomplete installation, an incomplete uninstall, improper deletion of applications or hardware. This corrupted system file will lead to the missing and wrongly linked information and files needed for the proper working of the application.

And it seems that you have tried several methods, but theyre failed.

First please refer to this link and try the method of Steve Massie provide.

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/error-message-80070663-when-installing-office-2013/2f15c449-85d8-47ff-9b24-9169dd1e9747

If this method still useless please try to fix this error by system restore.

1. Start your computer and log on as an administrator.
2. Click the Start button then select All Programs, Accessories, System Tools, and then click System Restore.
3. In the new window, select "Restore my computer to an earlier time" option and then click Next.
4. Select the most recent system restore point from the "On this list, click a restore point" list, and then click Next.
5. Click Next on the confirmation window.
6. Restarts the computer when the restoration is finished.

Please refer to this article to get more help:

http://winwiki.org/windows-update-error-code-80070663-windows-7/

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Hope its helpful.

Regards,

Hi George,

Please see the below error from ROISCAN

Error: OpenDatabase failed to open .msp file C:\Windows\Installer\6221a33.msp

and let us know how to proceed

Thanks & Regards,

Praveen

Hi George,

Please see the below error from ROISCAN

Error: OpenDatabase failed to open .msp file C:\Windows\Installer\6221a33.msp

and let us know how to proceed

and regarding restore point we dont have any, also there are no backups.

Thanks & Regards,

Praveen

Please see the below error from ROISCAN

Error: OpenDatabase failed to open .msp file C:\Windows\Installer\6221a33.msp

and let us know how to proceed

So, you need to resolve the DisplayName of that particular corrupted MSPfile.
It may be Office update, or some other software update.

Following similar logic described by Steve Massie, you can try this:

open regedit on the affected pc

navigate in regedit to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Patches

search from here (CTRL+F) for the string you have found from ROISCAN : 6221a33.msp

this will find for that subkey for this corrupt patch package

copy to your clipboard, the name of the found subkey (e.g.) 02812466AC3DA05498C8877D4E10806E

now search from here (CTRL+F) for that subkey (e.g.) 02812466AC3DA05498C8877D4E10806E

this will find the relevant Office/Windows update DisplayName (e.g.) Update for Microsoft Office 2013 (KB2768012) 32-Bit Edition

You can now attempt the repair/removal of that update.
(or as Steve Massie suggests, manually download that Office Update, unpack it, and use the internal file to replace your corrupt 6221a33.msp (note that the filename extracted will likely require to be renamed to be 6221a33.msp)

I have not tried this myself. There may be multiple affected files.

Hi Don,

I have found the key as

B6B07B4EEC1C9E84991E5C583F228B0C

where do i search for KB ie: Windows update

Please let me know the path.

Thanks & Regards,

Praveen

I have found the key as

B6B07B4EEC1C9E84991E5C583F228B0C

where do i search for KB ie: Windows update

Please let me know the path.

Search for this key within regedit (again)

This will "jump" to the relevant subkey within registry where the key is located, and then examine that found key for the DisplayName to reveal the relevant update which you need to action.

On my machine, the key you mentioned is for:

Security Update for Microsoft Excel 2013 (KB2986216) 32-Bit Editio