I have been using the following procedure to share calendar on all new users: Tools > Options... Calendar Options. Resource Scheduling... After updating to SP2 I get the following error when clicking Resource Scheduling: "The operation failed because of a registry or installation problem. Restart Outlook and try again. If the problem persists, reinstall." The problem happens on all e-mail accounts I've tested. I think the only common thing to it all is that it is 2007 SP2 installed. It worked nicely before. I've also seen the same error on both Vista, XP and Windows 7. We run Exchange 2007. Anybody know anything?

hi,did you try to create a new outlook profile after restarting your pc?regards,Mumin CICEK | Exchange - MVP | www.cozumpark.com | www.mumincicek.com

yes I've tried that. this also happened when the client logged on to a new computer. we do not use roaming profiles. Here's a sniplet of the log from procmon: 18:19:48,2639913 OUTLOOK.EXE 2696 RegQueryValue HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Default Outlook Profile\0a0d020000000000c000000000000046\00030398 SUCCESS Type: REG_BINARY, Length: 4, Data: 02 00 00 00 18:19:48,2640517 OUTLOOK.EXE 2696 RegQueryValue HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Default Outlook Profile\0a0d020000000000c000000000000046\00030411 NAME NOT FOUND Length: 144 18:19:48,2640740 OUTLOOK.EXE 2696 RegQueryValue HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Default Outlook Profile\0a0d020000000000c000000000000046\000b0420 SUCCESS Type: REG_BINARY, Length: 2, Data: 01 00 18:19:48,2640917 OUTLOOK.EXE 2696 RegQueryValue HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Default Outlook Profile\0a0d020000000000c000000000000046\0003041f SUCCESS Type: REG_BINARY, Length: 4, Data: 02 00 00 00 18:19:48,2641134 OUTLOOK.EXE 2696 RegOpenKey HKCU\Software\Policies\Microsoft\Office\12.0\Outlook\Cached Mode NAME NOT FOUND Desired Access: Read 18:19:48,2641345 OUTLOOK.EXE 2696 RegOpenKey HKCU\Software\Microsoft\Office\12.0\Outlook\Cached Mode NAME NOT FOUND Desired Access: Read 18:19:48,2641502 OUTLOOK.EXE 2696 RegOpenKey HKCU\Software\Policies\Microsoft\Office\12.0\Outlook\RPC NAME NOT FOUND Desired Access: Read 18:19:48,2641653 OUTLOOK.EXE 2696 RegOpenKey HKCU\Software\Microsoft\Office\12.0\Outlook\RPC NAME NOT FOUND Desired Access: Read 18:19:48,2641777 OUTLOOK.EXE 2696 RegOpenKey HKCU\Software\Policies\Microsoft\Office\12.0\Outlook\Security NAME NOT FOUND Desired Access: Read 18:19:48,2641904 OUTLOOK.EXE 2696 RegOpenKey HKCU\Software\Microsoft\Office\12.0\Outlook\Security NAME NOT FOUND Desired Access: Read 18:19:48,2642660 OUTLOOK.EXE 2696 RegQueryValue HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Default Outlook Profile\13dbb0c8aa05101a9bb000aa002fc45a\001f662a SUCCESS Type: REG_BINARY, Length: 48, Data: 41 00 56 00 2D 00 45 00 78 00 63 00 68 00 30 00 18:19:48,2642905 OUTLOOK.EXE 2696 RegQueryValue HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Default Outlook Profile\13dbb0c8aa05101a9bb000aa002fc45a\001e6612 BUFFER OVERFLOW Length: 144 18:19:48,2643075 OUTLOOK.EXE 2696 RegQueryValue HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Default Outlook Profile\13dbb0c8aa05101a9bb000aa002fc45a\001e6612 SUCCESS Type: REG_SZ, Length: 212, Data: /o=domain/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=AV-EXCH01 18:19:48,2643252 OUTLOOK.EXE 2696 RegQueryValue HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Default Outlook Profile\13dbb0c8aa05101a9bb000aa002fc45a\001e6612 BUFFER OVERFLOW Length: 144 18:19:48,2643412 OUTLOOK.EXE 2696 RegQueryValue HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Default Outlook Profile\13dbb0c8aa05101a9bb000aa002fc45a\001e6612 SUCCESS Type: REG_SZ, Length: 212, Data: /o=domain/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=AV-EXCH01 18:19:48,2655853 OUTLOOK.EXE 2696 RegOpenKey HKCU\Software\Policies\Policies\Microsoft\Office\12.0\Common\Alerts NAME NOT FOUND Desired Access: Read/Write 18:19:48,2656107 OUTLOOK.EXE 2696 RegOpenKey HKCU\Software\Policies\Microsoft\Office\12.0\Common\Alerts NAME NOT FOUND Desired Access: Read/Write 18:19:48,2656373 OUTLOOK.EXE 2696 RegQueryValue HKCU\Software\Policies\Microsoft\Office\12.0\Common\QMEnable NAME NOT FOUND Length: 144 18:19:48,2656530 OUTLOOK.EXE 2696 RegQueryValue HKCU\Software\Microsoft\Office\12.0\Common\QMEnable NAME NOT FOUND Length: 144 18:19:48,2693516 OUTLOOK.EXE 2696 RegOpenKey HKCU\Software\Policies\Microsoft\Office\12.0\Common\General NAME NOT FOUND Desired Access: Read/Write 18:19:48,2694015 OUTLOOK.EXE 2696 RegQueryValue HKCU\Software\Microsoft\Office\12.0\Common\General\UseOfficeUIFont NAME NOT FOUND Length: 144 18:19:48,2756104 OUTLOOK.EXE 2696 WriteFile C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\outlook.ost SUCCESS Offset: 0, Length: 531 18:19:48,2756928 OUTLOOK.EXE 2696 FlushBuffersFile C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\outlook.ost SUCCESS 18:19:48,2757390 OUTLOOK.EXE 2696 WriteFile C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\outlook.ost SUCCESS Offset: 0, Length: 4096, I/O Flags: Non-cached, Paging I/O, Synchronous Paging I/O 18:19:48,2778234 OUTLOOK.EXE 2696 WriteFile C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\outlook.ost SUCCESS Offset: 0, Length: 4096, I/O Flags: Non-cached, Paging I/O, Synchronous Paging I/O 18:19:48,2833468 OUTLOOK.EXE 2696 WriteFile C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\outlook.ost SUCCESS Offset: 2049024, Length: 512 18:19:48,2834304 OUTLOOK.EXE 2696 FlushBuffersFile C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\outlook.ost SUCCESS 18:19:48,2835085 OUTLOOK.EXE 2696 WriteFile C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\outlook.ost SUCCESS Offset: 2048000, Length: 4096, I/O Flags: Non-cached, Paging I/O, Synchronous Paging I/O 18:19:48,2842854 OUTLOOK.EXE 2696 WriteFile C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\outlook.ost SUCCESS Offset: 2048000, Length: 4096, I/O Flags: Non-cached, Paging I/O, Synchronous Paging I/O 18:19:48,2988730 OUTLOOK.EXE 2696 WriteFile C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\outlook.ost SUCCESS Offset: 0, Length: 531 18:19:48,2989439 OUTLOOK.EXE 2696 FlushBuffersFile C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\outlook.ost SUCCESS 18:19:48,2989801 OUTLOOK.EXE 2696 WriteFile C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\outlook.ost SUCCESS Offset: 0, Length: 4096, I/O Flags: Non-cached, Paging I/O, Synchronous Paging I/O

By any chance you deployed outlook .ADM policies?You able to reproduce the issue while running outlook in online mode (Unchecking the cache mode option)?Arun Kumar | MCSE - 2K3 + Messaging | ITIL-F V3

What the...? After enabling Online mode, I now get the following errormessage: "Not implemented. "

hi,try to repair outlook from installation disk. regards,Mumin CICEK | Exchange - MVP | www.cozumpark.com | www.mumincicek.com

you expect us to run repair on all our 600 clients?

Please try to use Test-Autoconfiguration on Outlook and then post the log file here.Please try to check event log and then post error information here.Regards,Xiu

<?xml version="1.0" encoding="utf-8"?> <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a"> <User> <DisplayName>Domain Name</DisplayName> <LegacyDN>/O=domain/OU=Central/cn=Recipients/cn=user</LegacyDN> <DeploymentId>b77e82c6-9c40-4259-97c0-20935a9e80ce</DeploymentId> </User> <Account> <AccountType>email</AccountType> <Action>settings</Action> <Protocol> <Type>EXCH</Type> <Server>Exch01.domain.no</Server> <ServerDN>/o=domain/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXCH01</ServerDN> <ServerVersion>720180F0</ServerVersion> <MdbDN>/o=domain/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXCH01/cn=Microsoft Private MDB</MdbDN> <PublicFolderServer>Exch01.domain.no</PublicFolderServer> <AD>DC01.domain.no</AD> <ASUrl>https://exchcas01.domain.no/ews/exchange.asmx</ASUrl> <EwsUrl>https://exchcas01.domain.no/ews/exchange.asmx</EwsUrl> <OOFUrl>https://exchcas01.domain.no/ews/exchange.asmx</OOFUrl> <UMUrl>https://exchcas01.domain.no/unifiedmessaging/service.asmx</UMUrl> <OABUrl>https://exchcas01.domain.no/OAB/fef6b889-578e-47fa-abd3-bb47c8a32e7b/</OABUrl> </Protocol> <Protocol> <Type>WEB</Type> <External> <OWAUrl AuthenticationMethod="Fba">https://email.domain.no/owa</OWAUrl> <Protocol> <Type>EXPR</Type> <ASUrl>https://email.domain.no/EWS/Exchange.asmx</ASUrl> </Protocol> </External> <Internal> <OWAUrl AuthenticationMethod="Basic, Ntlm, WindowsIntegrated">https://exchcas01.domain.no/owa</OWAUrl> <Protocol> <Type>EXCH</Type> <ASUrl>https://exchcas01.domain.no/ews/exchange.asmx</ASUrl> </Protocol> </Internal> </Protocol> </Account> </Response> </Autodiscover> I've enabled logging but cannot see anything except firstrun.log in folder ...\AppData\Local\Temp\outlook logging\ I cannot see any event logs related. Only AdminSecurityMode value: 0x00. Log Name: Application Source: Outlook Date: 12.05.2009 09:44:12 Event ID: 39 Task Category: None Level: Information Keywords: Classic User: N/A Computer: vistatest02.domain.no Description: AdminSecurityMode value: 0x00. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Outlook" /> <EventID Qualifiers="16384">39</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2009-05-12T07:44:12.000Z" /> <EventRecordID>1785</EventRecordID> <Channel>Application</Channel> <Computer>vistatest02.domain.no</Computer> <Security /> </System> <EventData> <Data>0x00</Data> </EventData> </Event>