Hello,

We have developed an installer for MS Word and MS Excel plugins. So far it has been working fine for MS Office 2003, 2007 etc. but since I have upgraded to a Windows 8.1 machine with MS Office 2013 installed, the plugin installation is giving error.

The installation fails and an error dialog appears with Error Code Type: Error, Error:1, Owner:30a.

 The installer works well for MS Office 2010 on Windows 8/ 8.1 machine or MS Office 2010 on Windows 7 machine.

HiDinesh,

Is there any other error message when installation fails?

According to this error message Error Code Type: Error, Error:1, Owner:30a.

This is problem conclusion provided by IBM:

This issue is no longer reproducible in V6R2012x.

Installation checks have been modified to throw an error only when none of the Office applications (Word, Excel, PowerPoint and Outlook) are installed. This error will not occur if one or more of the Office products are installed.

For more detail information:

http://www-01.ibm.com/support/docview.wss?uid=swg1HE09464

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

If there is anything I can do for you regarding this issue, feel free to post back.

Best regards,

Greta Ge
TechNet Community Support