Error in Firefox 39

Hello

Strange problem. After successful login cia OWA I have error:

:-(

something went wrong Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk.

:-(
something went wrong
Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk.

X-OWA-Error: ClientError;exMsg=A mutation operation was attempted on a database that did not allow mutations.;file=_a.UserAgent.prototype.get_$3uO@https://server/owa/prem/15.0.1104.5/scripts/boot.0.mouse.js:82:552661

I have the same problem with another servers which are 2010. So the problem is local on my computer with FF 39. Clearing cookies not helped.

July 22nd, 2015 1:08pm

Firefox 39 works fine for me, logging in to my Office 365 mailbox.  You might start trying removing add-ons and plug-ins.

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July 22nd, 2015 1:58pm

Hi,

I understand you have the display issue on OWA when using Firefox 39.

Please confirm whether the issue happens to all users or specific users to narrow the issue to client side or server side.

According to your description, the issue seem to being related to the client side.

Please try to use other browser like Chrome or IE to check if the issue persists.

We can also use other version Firefox to test.

Regards,

David 

July 22nd, 2015 10:08pm

Hi,

I understand you have the display issue on OWA when using Firefox 39.

Please confirm whether the issue happens to all users or specific users to narrow the issue to client side or server side.

According to your description, the issue seem to being related to the client side.

Please try to use other browser like Chrome or IE to check if the issue persists.

We can also use other version Firefox to test.

Regards,

David 

Free Windows Admin Tool Kit Click here and download it now
July 23rd, 2015 2:06am

Starts working after refreshing Firefox
August 4th, 2015 5:11pm

Glad you got it sorted out.  Please feel free to mark posts as the answer and/or helpful as appropriate.
Free Windows Admin Tool Kit Click here and download it now
August 4th, 2015 8:27pm

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