Hi, Thanks in advance for your time.

New Toshiba laptop, Win 8.1 installed, do not want to run the cloud. Outlook 2013 installed. brought over the *.pst file from the old computer and renamed the one on the old computer. Can open old emails. test for email conectivity sends and receives Email from the test. mail server Settings have been verified with the provider and are same as other computers on the home network.

Problem wil not send or receive emails from the program. Send receive button is selected a rectangular dialogue box suddenly appears and disappears, so fast nothing can be read.

B-dent

Hello,

Delete .srs file in MS Outlook.

Steps to delete .srs file:

1. Close "MS Outlook".

2. Search SRS File from this location: C:\Users\admin\AppData\Roaming\Microsoft\Outlook

3. Delete the .srs file.

4. Click on "Send/Receive" button.

Note: Please unchecked all add-ins & repair Outlook PST File before performing this.

Thanks & Regards

Clark Kent

Thanks Clark, Your reccomendation was able to now see ther dialogue box. It is the standard send receive error data file can not be accessed (0x8004010F)

B-dent

Thanks Clark, Your reccomendation was able to now see ther dialogue box. It is the standard send receive error data file can not be accessed (0x8004010F). Still no new email.

B-dent

Hello B-dent,

To resolve this error, you have to follow these steps:

Open MS Outlook >> Click on File tab >> Account Settings >> Account Settings >> Click On Change Folder button >> Create a Folder under Inbox (give it a name as you like) >> Select the folder & Click Ok.

Now, the message delivery location will show you on newly created folder. You have to change this folder back to original location (i, e: Inbox Folder). To do this, Click on Change Folder again and Select Inbox Folder in New E-mail delivery Location window & Click OK.

Changing message delivery location to a temporary folder (like ARS) and then changing it back refreshes Outlook settings. Now Error 0X8004010F Outlook data file cannot be accessed should have been resolved and you should be able to send and receive your emails.

Thanks & Regards

Clark Kent

Hi Clark,

I am sooooooooooooooooo HAPPY!!! I have been trying to resolve this issue for WEEKS. Priror to your help I was on the phone with Toshiba for 3 hours trying to resolve this issue. Another 2 hours with my service provider and thought I was going to be working on this all day today.

Your guidance and support has made my Wifes and my weekend GREAT!

Thank you Thank you Thank you!!!

B-dent

Hello B-dent,

Thank you. Please close this thread by marking the answer as helpful.

Cheers
Clark Kent