Email struck in outbox in mail client though mail server does not have inbound/outbound queue

Dear All,

Some of the users are experiencing Mails struck in outbox outlook 2010 and 2013. network and internet is fine mail server queue is nil. i have disabled Exchange proxy settings in outlook client, soon emails are gone, what could be the issue is either server or client...

Regards

R

March 13th, 2015 1:14am

Hi Rabbani,

Are you able to send out emails on Outlook Web App ?

Regards

Boniface

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March 13th, 2015 1:17am

Yes, i can send  using OWA
March 13th, 2015 2:54am

Hi RaSa,

From your description, OWA is working well, the issue only occurs when using Outlook. I recommend you use Outlook safe mode to determine whether the issue is related to add-ins.

What's more, please make sure that Outlook is connected with Exchange server normally. Messages also get stuck in the Outbox when you click Send but youre not connected.

Hope this can be helpful to you.

Best re

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March 16th, 2015 8:59am

Dear All,

Thanks for your time... finally i have solved my problem it was RPC timeout. in my lan we have lost of Cisco switches, routers they connect client every 5 minutes.

i have created a HIVE in Registry at CAS server "HKLM\Software\Policies\Microsoft\WindowsNT\RPC\MinimumConnectionTimeout" to 2 seconds.

Regards

Rabbani


March 26th, 2015 6:07am

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