We built a new server 2003 with exchange 2003. We try to view emails on server all we get is "Loading", won't go past that. the clients can not view any of their emails. Any ideas? we have the server configured the same as other servers that work properly. Any ideas?

Hi, Are there ant error in event logs, is the new server in same IP segment, it is a frontend or backend server, is problem only with OWA or other account also act the same Ripu Daman Mina | MCSE 2003 & MCSA Messaging

1. is it happening for just owa or outlook 2. did u create a new mailbox and tried accessing it? 3. can you turn up diagnostic loggin and see if anything is turning up in the eventlog? Thiyagu | MCTS/MCITP - Exchange 2007 | MCSE 2003[Messaging] | http://www.myExchangeWorld.com. This posting is provided "AS IS" with no warranties, and confers no rights.

2 questions for ya. How do you use the diagnostic loggin? I can log into the server with the users account info and see the emails being sent from that user, but the user is not seeing them?

Hi, For diagnostic logging have a look into this article: http://technet.microsoft.com/en-us/library/aa996402(EXCHG.65).aspx, http://technet.microsoft.com/en-us/library/aa998968(EXCHG.65).aspx Also this issue in only happening when user is trying to send mail, single user issue or many user are having the same problem.Ripu Daman Mina | MCSE 2003 & MCSA Messaging

Hi, For this issue, I want to clarify the following information before we go further: 1. Could you describe your topology in detail? Are there any others servers? 2. Does this issue happen to OWA or Outlook? 3. Does this issue occurred on certain user or each user? 4. After you turn up diagnostic logging, if there is any error turning up in your event log, please paste the error in your next post. Please help me to collect the information at your convenience, with these information, we can help you more efficiently. Best Regards, Evan

Hi, Here is a document about users receive a “loading” message when they use OWA: Users receive a "Loading" message when they use OWA to access their mailbox after you apply a hotfix or a service pack to Exchange Server 2003 http://support.microsoft.com/?kbid=910119 Hope it helps. Best Regards, Evan