Log Name:      Application

Source:        Application Error

Date:          10/03/2015 12:49:12

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      User-PC

Description:

Faulting application name: OUTLOOK.EXE, version: 15.0.4693.1000, time stamp: 0x54b5d186

Faulting module name: mso.dll, version: 0.0.0.0, time stamp: 0x54bf6dc8

Exception code: 0xc0000005

Fault offset: 0x000f251c

Faulting process id: 0x4a8

Faulting application start time: 0x01d05b0d41418744

Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE

Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll

Report Id: d94f9011-c723-11e4-8089-1c7508d960d0

Event Xml:

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-03-10T12:49:12.000000000Z" />

    <EventRecordID>96050</EventRecordID>

    <Channel>Application</Channel>

    <Computer>User-PC</Computer>

    <Security />

  </System>

  <EventData>

    <Data>OUTLOOK.EXE</Data>

    <Data>15.0.4693.1000</Data>

    <Data>54b5d186</Data>

    <Data>mso.dll</Data>

    <Data>0.0.0.0</Data>

    <Data>54bf6dc8</Data>

    <Data>c0000005</Data>

    <Data>000f251c</Data>

    <Data>4a8</Data>

    <Data>01d05b0d41418744</Data>

    <Data>C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE</Data>

    <Data>C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll</Data>

    <Data>d94f9011-c723-11e4-8089-1c7508d960d0</Data>

  </EventData>

</Event>

What is the issue here? Outlook crashes on attaching file or when sending email.

We are losing business time.