E2K7: Users cannot change password in OWA
Hello, I am using Exchange2K7, OWA with form-based authentication. No ISA-Server in front (linux firewall, port forwarding) Problem: Everytime a user tries to change his pw he gets the following error: "The password supplied does not meet the minimum security requirements. Please contact technical support for your organization if you need help." The new password meets the domain policy requirements! What can I do? Thanks for your answers.
September 5th, 2007 6:22pm

Well, i was facing the same problem, but I have ISA 2006 implemented, so i disabled change password through Password Management on Listner Properties. and actually i noticed that the problem was not from ISA, it was from my Domain Controller that was holding the PDC Emulator Role, for some reson, it was not operation or functioning properly, so what i did is that i transfered the PDC Emulator to another DC, and tested the change password through OWA and it worked perfectly, so what i did later, i reprepared that DC that was holding the PDC Emulator and move back this role to it again, and test the change password again, and it works successfully. please check this one first, if didn't work, i will give you another steps that could solve your problem. awaiting for your reply. Regards Alaa Al-Ankar
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September 5th, 2007 7:15pm

Hi, thanks for your advice. I changed the PDC Role, but unfortunately the problem still persists. Regards Martin
September 6th, 2007 11:44am

i am sorry to hear that, i thought that your problem might be solved just like i did, anyway, check the following Microsoft KB, i know customers who followed the steps mentioned in that article and thier problem was solved, here is the Link: Error message when you try to use Outlook Web Access in Exchange 2007 to change an expired domain password: "Error: Object required" http://support.microsoft.com/kb/932439 read the article carefully, and apply it if its match your problem. please update me with the results. Regards Alaa
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September 6th, 2007 9:07pm

I also have this issue with OWA 2007 Exchange 2007. Seems that no users are able to change their passwords at all. I have disabled all domain password complexity requirements in my GPO's. I have tried reregistering, resetting, setting changepassword flags to true or 0. Just about everything that I can think of.IIS log:2007-11-05 21:13:38 W3SVC1 10.0.30.22 GET /owa/ ae=Options&t=ChangePassword 443 - 64.70.57.5 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+2.0.50727;+InfoPath.1;+.NET+CLR+1.1.4322;+.NET+CLR+3.0.04506.30) 401 1 02007-11-05 21:13:38 W3SVC1 10.0.30.22 GET /owa/Default.aspx ae=Options&t=ChangePassword&prfltncy=1&prfrpccnt=0&prfrpcltncy=0&prfldpcnt=0&prfldpltncy=0&prfavlcnt=0&prfavlltncy=0 443 TEAMECG\admdgibbons 64.70.57.5 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+2.0.50727;+InfoPath.1;+.NET+CLR+1.1.4322;+.NET+CLR+3.0.04506.30) 200 0 02007-11-05 21:13:50 W3SVC1 10.0.30.22 POST /owa/ev.owa oeh=1&ns=Options&ev=ChangePassword 443 - 64.70.57.5 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+2.0.50727;+InfoPath.1;+.NET+CLR+1.1.4322;+.NET+CLR+3.0.04506.30) 401 1 02007-11-05 21:13:50 W3SVC1 10.0.30.22 POST /owa/ev.owa oeh=1&ns=Options&ev=ChangePassword&prfltncy=44&prfrpccnt=0&prfrpcltncy=0&prfldpcnt=0&prfldpltncy=0&prfavlcnt=0&prfavlltncy=0 443 TEAMECG\admdgibbons 64.70.57.5 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+2.0.50727;+InfoPath.1;+.NET+CLR+1.1.4322;+.NET+CLR+3.0.04506.30) 200 0 0To continue with troubleshooting I have also created a new user and set the account to require a password change at login. This causes a IIS 403 error. Logs state that the IIS server is looking for DIR that doesn't exist.2007-11-05 21:27:17 W3SVC1 10.0.32.22 GET /index.htm - 443 - 64.70.65.251 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+2.0.50727;+InfoPath.1;+.NET+CLR+1.1.4322;+.NET+CLR+3.0.04506.30) 200 0 02007-11-05 21:27:17 W3SVC1 10.0.32.22 GET /owa - 443 - 64.70.65.251 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+2.0.50727;+InfoPath.1;+.NET+CLR+1.1.4322;+.NET+CLR+3.0.04506.30) 401 2 21480742542007-11-05 21:27:52 W3SVC1 10.0.32.22 GET /owa - 443 - 64.70.65.251 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+2.0.50727;+InfoPath.1;+.NET+CLR+1.1.4322;+.NET+CLR+3.0.04506.30) 401 1 02007-11-05 21:27:52 W3SVC1 10.0.32.22 GET /iisadmpwd/aexp.asp https://owaec.teamecg.com:443/owa 443 - 64.70.65.251 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+2.0.50727;+InfoPath.1;+.NET+CLR+1.1.4322;+.NET+CLR+3.0.04506.30) 403 18 0
November 6th, 2007 12:33am

Hi, I'm having a similar problem, although I'm not usingOWA. I've even had it show GET /iisadmpwd/aexp.asp ... 200 0 in the IIS log, but still show 403 at the browser end. Would love to hear if you find a solution Dylan
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November 9th, 2007 11:12pm

You need to check the minimum password age in thepassword policy, set it to 0, refresh the policy and try to change the password. Most of the times it's because of a configured minimum password age policy,Regards,Mohamed Baher...[MSFT]
May 21st, 2009 11:05pm

hi,check your password policy. you must type correct password for example : P@ssw0rdregards,Mumin CICEK | Exchange - MVP | www.cozumpark.com | www.mumincicek.com
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May 21st, 2009 11:49pm

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