E-mail sent via Word get duplication (no rules at all in place).

If I send an e-mail from a shared mailbox, it shows up in the sent items of the shared folder which is great.

For instance if I use Word to send the email as attachment, select the shared mailbox in the "From" tab, the e-mail shows up in my sent items and shared mailbox's sent items(no rules at all in place).

Can someone provide a fix for this please as it way efficient to send e-mail directly from word compared to saving it somewhere and attaching it to a new e-mail.

August 19th, 2015 7:11pm

Hi,

May I know your Office version, Office 2010 or Office 2013?

It seems you have configured the value of the registry key "DelegateSentItemsStyle" to 1, would you double confirm this?

Regards,

Melon Chen
TechNet Community Su

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August 20th, 2015 2:32am

Office 2010.

It seems you have configured the value of the registry key "DelegateSentItemsStyle" to 1, would you double confirm this?

Yes that's correct

September 7th, 2015 5:44pm

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