Hello Guy's, We Are Running Exchange 2007 a User recently lost E-Mails of a Complete Folder Structured in Outlook. It was like this Top Of Store -Inbox -Folder One within Folder One there where some Subfolders with E-Mails. All E-Mails in Folder One and the Subfolders where deleted. But the Folder Structure was still ok. No Other Folder (Inbox, ect) was affected by the problem. Auto Archiving is turned of. So i Restored the a previous Version of the Database into the Recover Storage Group. And did a Merge ob both Mailboxes. But no Mails where Restored, i thought at First. So i restored the RSG Version of the Mailbox to a new Mailbox. All Missing E-Mails where there. After all i tried another attemp to Merge the Mailboxes. In Outlook i saw that the Missing mails appeared for a second and then disappeared again. Could this be an Error of the restore-mailbox cmdlet? Or is something deleting the Mails? Does Anybody have a clue how i can figure out what delets the Mail? regards Stefan

Hey, worth a shot i had a user have a virus on there pc that created a rule that deleted every email that came into her inbox. I would even send her an email you would see it briefly and then it would disappearr. I then saw an outlook rule that was set to delete every email

Hi Stefan If your Folder One and the Subfolders had not been deleted, how about just Recovering Deleted Items? Perhaps you could have a view on the steps in To recover deleted items from any folder with Outlook http://technet.microsoft.com/en-us/library/aa997155(v=exchg.80).aspx Hope it helps Cheers Zi Feng TechNet Community Support

Hey Guy's, this is really wired. We disconnected the notebook -> After that i could restore some of Mails. But a Few Mails still get deleted. I Can see the deleted Mails in Outllok when i go to the "Restore Deleted Items". When i Restore a Mail from there it stays. We have also changed the Password of the Account. another intressting thing is, if i use get-logonstatistics cmdlet i see no Client IP Adresses ...

Hi Because these attributes can be considered as Personally Identifiable Information (PII), Outlook 2010 does not send this information to Exchange. You could have a look on the below KB and try the solution on there The client IP address for an Outlook 2010 client is not logged in Exchange when you use the Get-LogonStatistics command http://support.microsoft.com/kb/2292750 CheersZi Feng TechNet Community Support

Hi Because these attributes can be considered as Personally Identifiable Information (PII), Outlook 2010 does not send this information to Exchange. You could have a look on the below KB and try the solution on there The client IP address for an Outlook 2010 client is not logged in Exchange when you use the Get-LogonStatistics command http://support.microsoft.com/kb/2292750 CheersZi Feng TechNet Community Support

Hi Stefan, Have you checked user's mailbox/machine for any corrupted Rules as a corrupted rule could be deleting those emails even after you have restored it , you can use the following switches on users machine to clean the rules Start ->Run -> Outlook.exe /cleanserverrules & also Start ->Run -> Outlook.exe /cleanrules however before running these switches, I advise you to export the current rules first to be on the safer side . Anupam

Hi Stefan, Have you checked user's mailbox/machine for any corrupted Rules as a corrupted rule could be deleting those emails even after you have restored it , you can use the following switches on users machine to clean the rules Start ->Run -> Outlook.exe /cleanserverrules & also Start ->Run -> Outlook.exe /cleanrules however before running these switches, I advise you to export the current rules first to be on the safer side . Anupam