Dear sirs,

Since we purchased Microsoft Volume Licence on remote desktop user CAL licence (Version 2012) that agreement entitlements may not include volume license keys.  Please advise where and how to download software for registration. What is the software name?

Thank you.

Regards,

Agnes

        

• Edited by HR Agnes Tuesday, April 28, 2015 6:54 AM

Hi,

Since you haven't responsed to Don's questions yet, we can't determine the issue clearly.

As you mentioned "Microsoft Volume Licence" in your post, if the question is about the Volume Licensing policies, I suggest you contact the local Volume Licensing Service Center to get assistance:

https://www.microsoft.com/Licensing/servicecenter/Help/Contact.aspx

Choose your country/area from the link above and you will get the contact information.

Regards,

Melon Chen
TechNet Community Su