Does running scanpst ever fully correct or fix the pst? Ran it 416 times so far trying to get it to fully clean the file.

I've ran this scanpst within Win7 outlook 2010 for 3 days. The scanpst began taking about 4 minutes to finish and still showed that there were errors in the file. After 416 runs through the scanpst, the file is taking about 15 to 30 seconds. It's greatly improved but this is ridiculous. Why isn't there something from tech support to fully fix the file without starting a new profile and starting over? There's just too much info needed to be saved. If it's simply transferred over to the new profile then it works for a short time then the corrupt files wreck the new profile. I've really searched for this answer and gotten no where even on youtube. Some of the issues are mostly hanging outbox or rejected login 0x80042109, 0x800421A, 0x800CCC92 and 0x800CCC1A. Please assist in stopping the madness.

Thanks, ICRonline

Hello,

Scanpst.exe will always take some time to repair your file as it goes through 8 phases of repairing. So 15-20 seconds is the minimum time  that it usually takes to even repair a healthy PST file. Rest the errors occurring in your Outlook, according to me are mainly the send receive error which generally occurs. So to remove such errors, there are some manual methods available. You can try the following:

1.        Verify your Outlook account settings whether they are correctly inserted.
2.        Open outlook in safe mode. If there, it runs fast and ok then you can remove the add-ons or plugins installed.
3.        Check whether your email profile is working correctly.
4.        Last but not the least, Delete all the mails that are stuck in your Outlook Outbox.

Note: There are some more easy and manual solutions to it, you can try after the above suggested solutions but if still the problem arises you can follow the link:

http://support2.microsoft.com/default.aspx?scid=kb;en-us;813514

Regards

Clark Kent

Hi,

The issue is that the Outlook Data File gets corrupted frequently, even when transferred to a new Profile, it works for some time then gets corrupted again, do I understand correctly?

The suggestions from Clark are all worth trying. In addition, please scan your system with your anti-virus program to eliminate the malwares and viruses. If you have any other program which has access to the data file, it may corrupt the data file as well.

By the way, keep a good practice to back up the important data frequently.

Regards,

Thanks Clark,

So noticing that I had the scanpst down to about 12 seconds then it's about as good as it gets. Add-ons are all removed and there's little hanging but I believe that it's a pop3 server issue on the service side (yahoo). I'm on a different subject here but is there an easy install for MS MAPI through my outlook.com address? Kindly.ICR

Hey,

OffCat is a great tool. Thanks,ICR

There's just too much info needed to be saved. If it's simply transferred over to the new profile then it works for a short time then the corrupt files wreck the new profile.

This isn't an attempt to provide any kind of definitive answer but your description begs a number of questions...

#1 - What kind of email account is this particular PST file associated with - POP3 or IMAP?

#2 - If IMAP - am assuming that the PST file in question is related to the one which contains the <Inbox> folder> correct?. Simply deleting (renaming) this file will result in a new one being automatically recreated with the contents of whatever exists on the server (assuming you have no created any kind of <local only> unsubscribed folders in the tree) - which then begs the question as to whether or not the root of the problem exists within the data stored on the server

#3 - If POP3 - what is the format of the PST file - ANSI or Unicode? If ANSI - what is the size of the file? ANSI files max out at 2gb
To determine the format - right click on the root of the PST file --> properties --> click <Advanced> button --> if the <Format> field description contains <97-2002> - it's an ANSI based PST file. (Regardless of anything else - if this is the case - should be converted to a UNICODE file)

#4 - Where is the PST file being stored - on a local drive or a network drive? If network - not supported and highly prone to causing corruption.

#5 - Purely from a logical perspective - the fact that things appear to work properly for the "first few days" after a new profile is created indicates that there is something consistently occurring on some kind of 'timed basis" triggering your issues. If that's the case, even if ScanPST did fully clear all issues - just a matter of time before the same thing happens again (whatever "that thing" may happen to be) - ergo, in this scenario, highly unlikely that ScanPST is the answer since what really needs to be done is to find the root cause of what is triggering the problem.

#6 - It would also be pretty safe that this is not a generic issue impacting everyone using OL'2010 - regardless of OS so your environment is one deserving a lot of close scrutiny.