Does a shared mailbox (exchange 2007) need an extra CAL
Hello, Maybe this is a stupid question but I want to be sure before I make the wrong choices. Want I want: Create 10 emailaddresses for specific groups (info@company.com, helpdesk@..., support@.... etc) so multiple people must see the box. I know I have a couple of options to do this but what is the best way? - Create shared mailboxes - Create mail enabled public folders (not smart keeping in mind that pf will someday be taking out exchange) - ?? As far as I know a mail enable public folder will not cost an extra CAL, please correct me if this is wrong. Does this count for shared mailboxes too? Or must I do this completely different? Tia, Greets, I. Laponder
October 19th, 2009 10:30am

Hi Laponder, You can create distribution groups in EMC and adding mailbox users to it. Distribution groups are mail-enabled Active Directory service group objects that are created to expedite the mass sending of e-mail messages and other information within an Exchange organization. For example, I created a DG called support@domain.com, and I have add 4 users to this DG. When another user send message to this DG using support@domain.com, those 4 users will receive the same message copy and stored in their respective mailbox. You can refer to those links and get more information about How-To: Managing Distribution Groups http://technet.microsoft.com/en-us/library/bb125256.aspx How to Create a New Distribution Group http://technet.microsoft.com/en-us/library/aa998301.aspx If I misunderstand, please feel free to reply it. Thanks. I am chill, The young guy livin china.
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October 19th, 2009 12:27pm

Hi IamChill, Thanks for your reply. The problem with that is that members of the DG will not see what mail has been read. The company wants to see all messages send to, for example. info@company.nl in one place. Shared mailbox is the perfect sollution I think but I'am not sure if this will cost an extra CAL. See:http://knicksmith.blogspot.com/2007/03/exchange-2007-and-shared-mailboxes.html Thanks. Greets, Ivan
October 19th, 2009 1:17pm

I think you can call to Microsoft and ask if need more CAL for free.vzpedia launch.
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October 19th, 2009 5:29pm

Hi there, I called Microsoft and ask the question. Answer: If a user login (login also means, read mail from it) to a mailbox then an extra CAL is needed! So Yes a shared mailbox needs an extra CAL. Going for public folders cause then extra CAL isn't needed. Tnx. Gr. Ivan
October 19th, 2009 5:42pm

Hi Laponder, In exchange 2010 it doesn't work that way, see the below taken from the MS Exchange Licensing write up. Client Access Licenses (CALs) Exchange requires a CAL for each user or device that accesses the server software. There are two types of CALs for Exchange: Standard CAL: designed to help users be more productive from virtually any platform, browser, or mobile device, with new features in Exchange Server 2010 that help manage communications overload and lower helpdesk costs. Enterprise CAL: designed to allow organizations to reduce the costs and complexity of meeting compliance requirements with new integrated archiving functionality and information protection capabilities, while also helping you cut costs by replacing legacy voice mail systems with Unified Messaging. The line just below the bolded line "Client Access Licenses (CALs) " states each user that accesses the system must have a CAL and as those users accessing shared mailboxes are already licensed you will not require one, as long as you have enough CALS for your users. I stand to be corrected and am awaiting confirmation from my SAM partner. Regards, Jacques
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July 21st, 2011 3:09pm

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