Directory connection on outlook keep trying connecting..
Having Exchange 2007 SP2 on win 2008 SP2 . 2 front ends with CAS and HUB , and two MBX server in SCC .
My outlook clients are not able to see members of groups on the Address book , and when i checked the connection status , it shows ( directory..connecting) all the time. How can i troubleshoot this ?ammarhasayen
September 24th, 2010 10:53am
Directory = Global Catalog/DC. I would start there and see if your GCs are having any issues.
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September 24th, 2010 10:56am
Couple of questions for you - Is this a new issue - ie. was it working before.
Also - If this is happening and you are not sure of where to start this is what I would do.
#1 - Call Microsoft - Cut a ticket with them. If you fix it before they call you back it is free.
#2 - I would check my performance baseline on the Exchange / AD Servers they connect to. What is different.
--- If this doesn't show anything - Check you event logs / and turn up diagnostic logging levels on your exchange Server / Also you can turn on logging on the outlook client.
#3 - Is you Exchange Farm Virtualized? If yes - Is someone V-Motioning VM's while this is occuring? I have seen a big performance hit on my virtual infrastructure before on major VM Move operations. Someone might also be migrating your
VM's.
#4 - Run a NetMon trace of the environment - See if something is failing -- Often times the application stack won't show us exactly what is happening.
With all of the above I am normally able to resolve these trick performance issues.
Thanks,
Dave Kawula
Principal Consultant
TriCon Technical Services Inc.
www.triconts.com
www.insidetheregistry.com
dkawula@triconts.com
September 25th, 2010 7:45pm
Thanks guys . I will try and come back to youammarhasayen
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September 26th, 2010 2:11am
Hi,
You should check the connectivity of the GC, confirm the 2080 event is received in the Event Log.
Thanks
Allen
September 30th, 2010 4:35am