Default reminder still set when meeting has NONE set to reminder time
When reciever of meeting request has switched off the default reminder it will get the reminder time set by the sender. When it's set to 1 hours it is set to 1 hour. When set to 30 minutes it is set to 30 minutes.
When sender sets it to NONE. It will be set to the number that is shown in greyed out.
So when reciever sets default reminder to 1 hour and then disables it. Meetings with reminder set to none will be set to 1 hour.
July 31st, 2015 8:55am

Does this happen in OWA and/or ActiveSync as well?
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August 1st, 2015 12:25pm

Does this happen in OWA and/or ActiveSync as well?

Juste tested.. also happens with OWA..

August 4th, 2015 3:53am

Hi cryppynl,

Thank you for your question.

I am sorry that I dont understand the sentence which is So when reciever sets default reminder to 1 hour and then disables it. Meetings with reminder set to none will be set to 1 hour..

In order to troubleshoot this issue, we suggest you give us an example with snapshot.(include specific time)

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim

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August 7th, 2015 8:58am

I am sorry that I dont understand the sentence which is So when reciever sets default reminder to 1 hour and then disables it. Meetings with reminder set to none will be set to 1 hour..

In order to troubleshoot this issue, we suggest you give us an example with snapshot.(include specific time)

The snapshots:

Disable default notify (see that the default 1 hour is greyed out):

Create meeting:

Accept meeting:

When viewing the meeting:


August 11th, 2015 6:51am

Try selecting Default reminders, then change it to something else like 15 minutes.  Close and open Outlook, then try clearing Default reminders.  Perhaps that might toggle something hidden that is stuck.
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August 11th, 2015 1:50pm

Hi cryppynl,

This setting is based on the client, please make sure disable Default reminders on the receivers client to check if the issue persist.

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim

August 17th, 2015 7:19am

Jim Xu & Ed Crowley,

Unfortunately your suggestions did not work.

Hope anyone else knows how to solve this.

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September 4th, 2015 4:19am

Hi cryppynl,

If that, we could refer to the following link to solve it:

https://support.microsoft.com/en-us/kb/945854 

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim
September 5th, 2015 1:48am

I'm having this problem on an Exchange Server 2013 CU9. Added the StoreDriver.config and restarted the Transport services. Until here the problem is not solved. When i'm trying to use the Set-CalendarProcessing cmdlet I get the following errors:

- AddNewRequestsTentatively can only be enabled on resource mailboxes.
- ProcessExternalMeetingMessages can only be enabled on resource mailboxes.

Does anybody have an idea? Also Microsoft says in its article, that it is not applying to Exchange Server 2013?

I have no idea what to do next? Can't find anything on the internet.

Article: https://support.microsoft.com/en-us/kb/945854

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September 8th, 2015 10:47am

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