Hello, I use Exchange 2007 and all my users are complaining about getting the address list "Site1" as default instead of the Global Address book. Below (and sorry about the way I presented it). I compared site1 with site 2 and I do not see any difference. Those users use Outlook 2007 or 2010 and the workaround is to download manually the entire global address book in order to have it as default. Otherwise the Site1 is always the default one. Could you please help me to understand better and find the solution. I have already tried to force sync and search on Internet but could not get to find the appropriate solution.. Container \ \ DisplayName Site1 Site2 Name Site1 Site2 RecipientFilter ((RecipientType -eq 'UserMailbox' -or ((RecipientType -eq 'UserMailbox' -or LdapRecipientFilter &(|(&(objectClass=user)(objectCategory=person)(mailNickname=*)(msExchHomeServerName=*))(&(objectClass=user)(objectCategory=person)(mailNickname=*)(!(msExchHomeServerName=*))))(l=Site1)) (&(|(&(objectClass=user)(objectCategory=person)(mailNickname=*)(msExchHomeServerName=*))(&(objectClass=user)(objectCategory=person)(mailNickname=*)(!(msExchHomeServerName=*))))(l=Site2)) LastUpdatedRecipientFilter ((RecipientType -eq 'UserMailbox' -or ((RecipientType -eq 'UserMailbox' -or RecipientFilterApplied True True IncludedRecipients ConditionalDepartment ConditionalCompany ConditionalStateOrProvince ConditionalCustomAttribute1 ConditionalCustomAttribute2 ConditionalCustomAttribute3 ConditionalCustomAttribute4 ConditionalCustomAttribute5 ConditionalCustomAttribute6 ConditionalCustomAttribute7 ConditionalCustomAttribute8 ConditionalCustomAttribute9 ConditionalCustomAttribute10 ConditionalCustomAttribute11 ConditionalCustomAttribute12 ConditionalCustomAttribute13 ConditionalCustomAttribute14 ConditionalCustomAttribute15 RecipientFilterType Custom Custom IsValid True True OriginatingServer domcontrol5.company.intra domcontrol5.company.intra ExchangeVersion 0.1 (8.0.535.0) 0.1 (8.0.535.0) DistinguishedName CN=Site1,CN=All Address Lists,CN=Address CN=Site2,CN=All Address Lists,CN=Address Identity \Site1 \Site2 Guid 2edc808b-798b-4632-89bd-c7fe27865e5f f47e64a9-2c8f-4871-bb0b-65a1abaefa8a ObjectCategory company.intra/Configuration/Schema/Address-Book-Container company.intra/Configuration/Schema/Address-Book-Container ObjectClass {top, addressBookContainer} {top, addressBookContainer} WhenChanged 22/04/2010 11:08:29 22/04/2010 11:02:15 WhenCreated 22/04/2010 11:08:10 22/04/2010 11:01:09

Since you dont see a difference between the useres using get-mailbox, compare all the attribute settings from site 1 user and site 2 user using adsiedit. James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

get-Mailbox "alias" | fl Compare for both the users. Check for address list membership Satheshwaran Manoharan | Exchange 2003/2007/2010 | Blog:http://www.careexchange.in | Please mark it as an answer if it really helps you

Thanks. I've just created a test mailbox in a particular test OU and it returned: AddressListMembership: {Default Global Adress List, All Users} I set up that mailbox with Outlook and everything's spot on! However I still hear users complaining that when they create a new email and click on the "To..." button they get the address list from the site2 and NOT the {Default Global Adress List, All Users}. I was wondering if that could be a wrong creation from the Active directory group (Users are created by the AD group then I enable the mailbox from existing users..). What do you think? and how can I correct that? Graig

Hi Did you try James' suggestion? Cheers Zi FengZi Feng TechNet Community Support

Hello, I compared all strings and could not find much difference: SITE1 gPOptions value = 0 msDS-Approx-Immed-Subordinates = 7 SITE2 gPOptions value = <not set> msDS-Approx-Immed-Subordinates = 8 However from the following path C:\Program Files\Microsoft\Exchange Server\ClientAccess\OAB\0686092-af9-42f8-a2d6-e58118b2c4 I opened the oab.xml and noticed that the below sting is set to site2! OAL id='4f851fe4-3d7b-4873-b58c-39755debf' dn='/guid=9DA8F4CAD3B5746A0577BAB6636D' name='\SITE2'> Therefore, from Organization Configuration; Mailbox; Tab "Offline Address Book". I open the properties of the "Default Offline Address Book" Then from the "Address Lits" tab The folowing options are ticked: "Include the default Global Address list" "Include the folloing address lists" -->I have removed all my site and re-add them again. I added the last address list called "All users", which does the same as the global address book. After a while I checked the oab.xml and noticed that the below sting is set to the lastest address list I added! OAL id='4f851fe4-3d7b-4873-b58c-39755debf' dn='/guid=9DA8F4CAD3B5746A0577BAB6636D' name='\ALLUSERS'> BUT I still notice that the rest of the oab.xml has some strings with SITE2.... <Diff seq='419' ver='32' size='1132' uncompressedsize='1792397' SITE2='276c538984e00976514eb40f77acd34cbf2f4'> 0fa30753-e512-4b2-adc9-904ba1bab7-binpatch-19.lzx </Diff> <Diff seq='418' ver='32' size='1162' uncompressedsize='1793472' SITE2='5a3d13acebf3e5e078031b118513c2e1e1ad'> 0fa30753-e512-4b2-adc9-904ba1bab7-binpatch-18.lzx </Diff> I am pretty confused about that issue. Mostly that I do not get why it does not show the GAB!!! Should I change the string to default GAB? OAL id='4f851fe4-3d7b-4873-b58c-39755debf' dn='/guid=9DA8F4CAD3B5746A0577BAB6636D' name='\default global address book'> What else can I do? Looking forward to getting some help :-) Many thanks in advance. Graig

Is the issue only with the OAB? Have you set as the default - http://technet.microsoft.com/en-us/library/aa998569(v=exchg.80).aspxSukh

By the way, Do we have 2 Global Address list created ? Can you run Get-GlobaladdresslistSatheshwaran Manoharan | Exchange 2003/2007/2010 | Blog:http://www.careexchange.in | Please mark it as an answer if it really helps you

Yes only with OAB which is the default one: Here te OAB fl: Server : EXCHSER01 AddressLists : {SITE1, SITE2, All users...} Versions : {Version3, Version4} IsDefault : True PublicFolderDatabase : EXCHSER01\Public Folder Database PublicFolderDistributionEnabled : True WebDistributionEnabled : True DiffRetentionPeriod : 30 Schedule : {sun..05:00-sun..05:15, mon..05:00-mon..05:15, tue..05:00-tue..05:15, wed..05:00-wed..05:15, thu u..05:00-thu..05:15, fri..05:00-fri..05:15, sat..05:00-sat..05:15} VirtualDirectories : {OAB (Delfault WebSite), OAB (Delfault WebSite))} ExchangeVersion : 0.1 (8.0.535.0) AdminDisplayName : Name : Default offline address book DistinguishedName : CN=Default offline address book,CN=Offline Address Lists,CN=Address List s Container,CN=company,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=company,DC=int Identity : \Default offline address book Guid : 068d6092-acf9-42f8-a2d6-e558118ab2c4 ObjectCategory : company.int/Configuration/Schema/ms-Exch-OAB ObjectClass : {top, msExchOAB} WhenChanged : 24/02/2012 12:57:51 WhenCreated : 26/03/2008 18:05:47 OriginatingServer : SERDCp04.company.int IsValid : True

I answered and ran the Get-Globaladdresslist | fl just above. Thanks

If you go to the properties of the OAB,>Address List Tab> Have you got "Include the default Global Address List" ticked too?Sukh

AddressLists : {SITE1, SITE2, All users...} I don't see the Default GAL hereSukh

Can you Confirm this for me You mean to say when you go to outlook any manually "Download Offline Address book" It seems to be fine . OWA - Seems to be good always Satheshwaran Manoharan | Exchange 2003/2007/2010 | Blog:http://www.careexchange.in | Please mark it as an answer if it really helps you

Yes that option is ticked

I do not think you can see that here. I fact it seems like it regards only the address lists.

Yes when outlook has the outlook Anywhere activated and the OAB is therefore used, it points to the SITE2 as default! If I go to tools; send/receive; download address book and I then select manualy Global address book and it fixes the problem. I have removed all address lists and re added them by ending with the address list ALLUSERS and as I said before the oab.xml file has the first string updated but the rest still recall the SITE2: OAL id='4f851fe4-3d7b-4873-b58c-39755debf' dn='/guid=9DA8F4CAD3B5746A0577BAB6636D' name='\ALLUSERS'> BUT I still notice that the rest of the oab.xml has some strings with SITE2.... <Diff seq='419' ver='32' size='1132' uncompressedsize='1792397' SITE2='276c538984e00976514eb40f77acd34cbf2f4'> 0fa30753-e512-4b2-adc9-904ba1bab7-binpatch-19.lzx </Diff> <Diff seq='418' ver='32' size='1162' uncompressedsize='1793472' SITE2='5a3d13acebf3e5e078031b118513c2e1e1ad'> 0fa30753-e512-4b2-adc9-904ba1bab7-binpatch-18.lzx </Diff>