I am trying to speed up a process and wanted to know if what I'm thinking is possible. We have emails that are auto-generated, that when they arrive, we search the body for specific phrase. If that phrase is found, we reply with the entire line of text that the phrase appears in. Would it be possible to make a rule that would achieve the same thing?

For example:

An email arrives, triggering the rule. The rule searches the body of the email for "not associated", if it finds that phrase, it does a "Reply All" and pastes "We're sorry, but the file is not associated with this plan",the entire sentence containing the search text, at the top of the reply body. For a little more reference, the line of text is always on it's own line and followed by a blank line.

• Edited by nasyrax Wednesday, February 18, 2015 8:43 PM

Hi,

Please create a new message in Outlook, paste "We're sorry, but the file is not associated with this plan" and edit other reply body for it. Save it as an Outlook Template:

Then we can create a Outlook Inbox rule to set Auto-reply. Please click Inbox > Rules > Manage Rules & Alerts > New Rule to create a rule with the following conditions and actions:

Please edit a specific template by clicking a specific template in the action part. If you want to do more for the reply content with the original message inserted, we may have to do some codes to achieve it.

Regards,