Hello, I installed Office for Mac 2011 and when it synced the contacts (through Exchange), most of the contact photos now no longer show in OWA or in Outlook 2013 from my Windows PC's. They are not lost: In Outlook 2013 (for windows) they appear instead under "Notes", in the form of a thumbnail jpeg. On my Mac, however, the photos show up correctly. None of my windows accounts (e.g., windows phone) now show any photos any longer. I tried some troubleshooting: I deleted all my contacts from everything, and imported them back to Outlook for Mac and synced them, but the photos still show only under "notes" in the Windows accounts.

How can I solve the issue? I see the same problem reported by other people, but I am not aware of a resolution.

Hi,

Please refer to the following article.

Sync Outlook with iCal and Apple Mail on your Mac

http://office.microsoft.com/en-us/mac-outlook-help/sync-outlook-with-ical-and-apple-mail-on-your-mac-HA102928400.aspx

Hi Garen, 

I followed your suggested steps, but the issue was not solved - the contact photos still do not show in any windows based outlook account, only in outlook for Mac. Do you have any other suggestions? 

Thank you