We use word 2010 with win7/64. We use a mandatory profile.
With a grouppolicy we have changed the place where auto save/recover documents go to h:\word.
That works.
Now when Word crashes, and I restart Word you get the recovered documents at startup.
But if the PC crashes, and the user restart the pc, there are no auto-saved documents. Well they are but Word doesn't find them because the registry key /resilency is gone with the restart, because of the mandatory profile, makes that the user has a clean profile.
Now there is a nice button "Recover Unsaved documents" at the bottom of the recent list, that would help out, if it wasn't always pointing to the local userprofile
C:\Users\Username\AppData\Local\Microsoft\Office\UnsavedFiles
There seems no way to change that location, from which one would expect that it would point to the same auto-save location, as where the documents go.
Another annoyance is that when from that I browse the the h:\word folder, Word won't open the .asd files. If I instead copy the file to C:\Users\Username\AppData\Local\Microsoft\Office\UnsavedFiles, then Word will open it fine.
So to conclude: If the "Recover Unsaved documents" would point to the same dir as the autosave dir, and would open files there it is solved.
This is a problem for our 4500 workstations.