We use word 2010 with win7/64. We use a mandatory profile.
With a grouppolicy we have changed the place where auto save/recover documents go to h:\word.
Now when Word crashes, and I restart Word you get the recovered documents at startup.
But if the PC crashes, and the user restart the pc, there are no auto-saved documents. Well they are but Word doesn't find them because the registry key /resilency is gone with the restart, because of the mandatory profile, makes that the user has a clean profile.
Now there is a nice button "Recover Unsaved documents" at the bottom of the recent list, that would help out, if it wasn't always pointing to the local userprofile
There seems no way to change that location, from which one would expect that it would point to the same auto-save location, as where the documents go.
Another annoyance is that when from that I browse the the h:\word folder, Word won't open the .asd files. If I instead copy the file to C:\Users\Username\AppData\Local\Microsoft\Office\UnsavedFiles, then Word will open it fine.
So to conclude: If the "Recover Unsaved documents" would point to the same dir as the autosave dir, and would open files there it is solved.
This is a problem for our 4500 workstations.