Categories keep resetting to default labels

When I customize a default Oulook 2010 color category on my Exchange server personal mailbox, giving it a more meaningful name, the next time I start Outlook it is reset to the default description again.

For example, the default Outlook 2010 color category lables are: Blue, Green, Orange, Purple, Red. Now, if I change the blue category label from "Blue" to "Documentation," it remains that way only through my current Outlook session. The next time I startup Outlook (when I come into work next) I find it has been reset from "Documentation" to "Blue" again. Outlook will not retain my custom labels on my personal ma

March 6th, 2013 5:26pm

Does it work for anyone?

Try restarting Outlook using the /cleancategories switch then use Upgrade to color categories.

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March 7th, 2013 4:36am

I'm not sure what this last response means... "restart using /cleancategories"? But, this is happening to me as well, with categories resetting themselves.
January 22nd, 2015 8:47pm

Close and restart Outlook using the /cleancategories switch. This will clear the category list - then run the upgrade to color categories command to add categories back to the list.

See How to use command line switches if you don't know how to use switches.

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February 2nd, 2015 1:44am

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