Cant view draft folder in additional mailbox

Hi.

I'm the IT vendor for a company and they have a technical issue with their Mail Exchange and Outlook. 4 users added the mailbox of a user in their outlook and of the 4, only 1 of them were able to see the draft folder of the added mailbox while the rest can't. I went into their Mail Exchange and gave them full access, re-added the mailbox, restart the outlook and still can't solve the issue. The settings on the Mail Exchange are the same so I suspect there might be something in outlook that I'd overlooked. Need help on this, thanks!

Rgds,

zyang

March 25th, 2015 5:17am

Hi,

Have you checked this issue from OWA? Please try opening the shared mailbox from OWA to see if it will show the Drafts folder correctly.

Please also double-check the permissions for the Drafts folder by right-clicking on it and selecting Properties > Permissions.

Please let me know the result.

Thanks,

Steve Fan
TechNet Community Support

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March 26th, 2015 3:27am

Hi Steve,

logged into owa and found that i can't add mailboxes in there. please advise, thank you.


Rgds,

Zhen Yang, Cheong

March 27th, 2015 2:34am

anyone help on this? must help appreciated, thanks!
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April 5th, 2015 10:00pm

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