Cant send emails on Outlook since Windows 10 update & Onedrive..

I see this is a very common problem right now and hopefully one that will be fixed soon.

I cant send any emails at all from Outlook 2013. Something is up with Onedrive too, it synced everything onto my hard drive and now my hdd is full and I cant get them back to Onedrive, its coming up with an error too.

All this has been going on since W10 upgrade.

I have tried that system file checker thing and it says it repaired missing files but dont know where they were or if they were even to do with Outlook.

I've uninstalled and reinstalled and still the same. When I stop Onedrive running it still doesnt work.

Any ideas?

August 18th, 2015 1:45pm

Sorry I was meant to post this in Office 2013, can it be moved?
Free Windows Admin Tool Kit Click here and download it now
August 18th, 2015 1:46pm

Hi,

Since the upgrade to Windows 10, many users have met the issue that Outlook doesn't send emails. If you have tried the "sfc /scannow" command but it doesn't work, you can also try the OffCAT tool to scan and fix more issues in Office.

As for the OneDrive for Business sync issue, could you provide the error message to me?

Regards,

Melon Chen
TechNet Community Su

August 18th, 2015 10:18pm

  1. Right click on the Start button of Windows and choose: Command Prompt (Admin).
    • If you dont see this, instead choose: Windows PowerShell (Admin)
  2. Behind the prompt type: sfc /scannow
    (note the space in the command)
  3. Wait until the process completes. This usually doesnt take longer than 20 minutes with a regular hard disk and takes much shorter when you have a fast SSD drive.
  4. Restart your computer.
Free Windows Admin Tool Kit Click here and download it now
August 19th, 2015 4:37am

  1. Right click on the Start button of Windows and choose: Command Prompt (Admin).
    • If you dont see this, instead choose: Windows PowerShell (Admin)
  2. Behind the prompt type: sfc /scannow
    (note the space in the command)
  3. Wait until the process completes. This usually doesnt take longer than 20 minutes with a regular hard disk and takes much shorter when you have a fast SSD drive.
  4. Restart your computer.
August 19th, 2015 8:34am

  1. Right click on the Start button of Windows and choose: Command Prompt (Admin).
    • If you dont see this, instead choose: Windows PowerShell (Admin)
  2. Behind the prompt type: sfc /scannow
    (note the space in the command)
  3. Wait until the process completes. This usually doesnt take longer than 20 minutes with a regular hard disk and takes much shorter when you have a fast SSD drive.
  4. Restart your computer.

As mentioned by alina95benz here, running it as Administrator is also important here.

Regards,

Melon Chen
TechNet Community Su

Free Windows Admin Tool Kit Click here and download it now
September 9th, 2015 3:49am

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