Cannot update to CU7 - remote registry error

 I'm  getting the error

There was a problem accessing the registry on this computer. This may happen if the Remote Registry service is not running. It may also indicate a network problem or that the TCP/IP NetBIOS Helper service is not running

I am currently on Cu6 going to CU7. I have tried escalating the install. I get the same error if I try to uninstall exchange.

March 12th, 2015 12:51pm

open a powershell window and try

Get-Service lmhosts

If that service is stopped, then it looks like it needs to be started.  Using powershell to pipe the get-service into start-service is a quick way to go.

Free Windows Admin Tool Kit Click here and download it now
March 12th, 2015 1:19pm

That service is already running.
March 12th, 2015 1:29pm

what about remote registry and how about cycling the two services?

Anything in the Windows logs or the ExchangeSetu

Free Windows Admin Tool Kit Click here and download it now
March 12th, 2015 1:47pm

Hi,

Please start the following services to check this issue.

  • "Remote Registry" Service
  • "TCP/IP NETBIOS Helper" service
  • Computer Browser" service and setting it to "Automatic"

Then Go to Control Panel -> Network and Internet -> Network and Sharing Center -> Change adapter settings tab.

Check whether network card is at the top and it should have "File and Printer Sharing" enabled to access the remote registry under NIC Properties for "PRIVATE" network.

Best Regards.

March 13th, 2015 3:53am

Please start the following services to check this issue.

  • "Remote Registry" Service
  • "TCP/IP NETBIOS Helper" service
  • Computer Browser" service and setting it to "Automatic"

This was the solution in this case. The "Computer Browser" service was not running, and would not start due to error 1068 - dependencies not running. The "server" service was not running, and set to disabled. Enable the "server" service, and start the "computer browser" service. I could now re-create the ECP, which is what I was trying to do with the CU7 installation.
Free Windows Admin Tool Kit Click here and download it now
March 13th, 2015 7:53am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics