I'm using Outlook 2003 and Exchange 2003 and I have no problem setting up and autoreply for my own mailbox. However I have a client site running the same software and they'd like an autoreply sent to every email recevied by 'billing@foo.com'The problem arises when I try to set this as a server-side rule at the client site. I open the 'billing' mailbox in Outlook 2003 with a user that has read/write access to the 'billing' mailbox, set-up the rule as normal but then find it does not work. The issue seems to be that Exchange 2003 doesn't like running server side rules unless they are set-up by the user that 'owns' the mailbox, however due to licensing issues I really don't want to use onoe up by logging on as the 'billing' user.Is there any way to set up a server side rule for a users mailbox whilst opening the mailbox as a different user. I've searched all over the web for this and can't find an answer, my colleagues are stumped as well and this definitely comes under the banner of "I CAN'T believe no one else has ever had this problem!"

So, the issue is: You have the all permissions on users mailbox, and then login users mailbox with your credential via outlook. But the auto reply rule didnt work after you set it I tested in the lab (Exchange 2003 SP2/Outlook 2003 SP2), the auto reply works normally Please verify if the Allow automatic replies option has been checked on the exchange server (KB 266166) Please check the mail flow from users mailbox via Message Tracking Center, see if the rule has been triggered Please create two test mailboxes, and see if the issue can be reproduced And Im afraid that we still need to check that rule on users mailbox

Thanks for your reply. You've got the issue down perfectly.'Allow automatic replies' is ticked. I'll have a look at the message tracking center later today and report back.

I've set up a test on my own system here using my own mailbox and user (i.e. a set-up that I know and can demonstrate works). What I'm unsure of is how I can see whether the rule has been triggered or not in the Message Tracking Center (I know it's been triggered because I get the autoreply.)UPDATE: I've come back to this post after about an hour taking calls from clients and I was playing with my test system whilst doing that and of course it all worked smoothly. Hence I believe the problem must be that the emails are not hitting the users mailbox, seeing as the emails are meant to go to another mailbox straight away anyway I'm guessing this is the problem as I don't think I'm having a copy sent to the user's mailbox.Thanks for your help. I still don't know why it wasn't working properly before, but I guess if it all worked like it was meant to all the time then we'd all be out of a job!

J Glad you solved it