Cannot migrate exchange 2013 user to another database through EMC, only powershell works?

Hi Everyone,

I'm trying to migrate a few mailboxes from a database called "primary" to "archive". I can migrate a single user through powershell, however I cannot migrate users through the GUI. When the "syncing" starts, it reverts the total from "2" to "0" and makes it appear as though I never added any users to the batch job. The job then completes "successfully"

I can see the users in the job before I hit start. Any idea why my job goes blank?

I'm running exchange 2013 CU6

March 30th, 2015 6:43pm

Hello

If have childe domain check http://support.microsoft.com/en-us/kb/3014051

and need user powershell. or install cu8
or try: get-moverequest -identity usermailbox | remove-moverequest and try use ecp.

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March 31st, 2015 2:54am

Hi ,

Thank you for your question.

We could refer to the following steps to troubleshoot:

  1.        Restart IIS to check if the issue persist.
  2.        End up of the user job to check if the issue persist.
  3.        Create a new account to check if the issue persist.

We could check relevant application log, then we could check if EAC and EMS connect to same domain controller, then we could check sync between Exchange server and domain controller.

If there are any questions regarding this issue, please be free to let me know. 

Best Regard,

Jim

March 31st, 2015 4:01am

If you are using GUI (EMC) - Exchange always makes batch move (not New-MoveRequest). Even in the case of moving one mailbox.

  • Marked as answer by NZ_Kiwi 10 hours 44 minutes ago
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March 31st, 2015 7:27am

Ah thank you. You are quite correct, it uses a batch via the GUI. I found this via "get-migrationbatch"

I ended up removing all my past jobs via powershell, rebooted the server and tried again(with a blank migration slate) which has fixed the issue. I will upgrade to CU8 as well.

Thank you for your help everyone, greatly appreciated

March 31st, 2015 4:41pm

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