I have tried via multiple options to login to my microsoft account, specifically to access my notebooks in OneNote.  I continuously get the error message "Sorry, we are having some temporary server issues."  I have searched the web for potential solutions in the forums and someone had suggested I signout of OneDrive before attempting to sign into OneNote.  I now cannot access OneDrive, recieveing the error message "There was a problem connecting to OneDrive, check you internet connection and try again."  My internet connection is fine.  Please help... how can I log in?  I have tried the stand alone OneNote, I'm currently on the personal Office 365 account with the office suite.  Nothing seems to work.

Hi John,

Based on your description, if this issue only appeared in OneNote?

With the error message >>Sorry, we are having some temporary server issues.<<, I suggest you try to reset Internet Explorer.

Go to Tools>Internet Options>Advanced>Reset

About how to reset Internet Explorer please refer to this KB article:
https://support.microsoft.com/en-us/kb/923737

Hope it's helpful.

Regards,

Emi Zhang
TechNet Community Su

This issue is not just from OneNote.  When I try to connect to my onedrive account through OneNote, I continue to get "Sorry, we are having some temporary server issues."  This error message occurs if I attempt to connect to my onedrive account through word as well.  As mentioned previously, I also signed out of my onedrive application on my Windows 7 machine and now I cannot re-login.  I recieve the following message when attempting to login to OneDrive: "There was a problem connecting to OneDrive, please check your intenet connection and try again."  I do not have internet explorer installed on my PC.  I use chrome and firefox.  I can login into my accounts without issue through the browser.  I have downloaded and ran the scanner as described above:

Windows info
Name =Microsoft Windows 7 Home Premium 
Bitness =64-bit
Version =6.1.7601
Service Pack Level =1
Windows Directory =C:\windows
Client Session =
Hardware info
Machine Name =SKYNET-COMMANDC
Computer Manufacturer =TOSHIBA
Virtual Machine =False
Touch Enabled =False
User info
Name =
DN =
User profile location =C:\Users\John & Ashlie
Office Info
SKU =Microsoft Office 365
Bitness =x86
Service Pack Level =
Installation Type =ClickToRun
Installation Folder =C:\Program Files\Microsoft Office 15\root\Office15
Software info
Antivirus 'Panda Free Antivirus' is enabled and up to date
Build Info
OneNote.exe
Path =C:\Program Files\Microsoft Office 15\root\Office15\ONENOTE.EXE
Build =15.0.4733.1000
Mso.dll
Path =C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\mso.dll
Build =15.0.4737.1002
Oart.dll
Path =C:\Program Files\Microsoft Office 15\root\Office15\oart.dll
Build =15.0.4733.1000
ClickToRun
Build =15.0.4737.1003
Latest Version =15.0.4737.1003
Updating Enabled =True

All prerequisites for ADAL are not installed:
Windows update KB2977629 - Not Installed
OneNote 2013 March 2015 update - Installed
Mso.dll 2013 March 2015 update - Installed

Hi John,

Please try this method:

Go to registry editor (regedit.exe), and find:

HKCU\Software\Microsoft\Office\15.0\Common\Internet\WebServiceCache\AllUsers\office15client.microsoft.com

Delete all the subfolders of ...\office15client.microsoft.com.

Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Please refer to this article about how to back up and restore the registry in Windows:
https://support.microsoft.com/en-us/kb/322756?wa=wsignin1.0

To get more information please refer to this article:
https://angrytechnician.wordpress.com/2013/05/15/office-2013-error-sorry-we-are-having-some-temporary-server-issues/

Hope it's helpful.

Regards,

Emi Zhang
TechNet Community Su