Cannot display the folder. Microsoft Office Outlook cannot access the specified folder location. The operation failed. An object cannot be found
Hi, I have E2007 Sp2 + Outlook 2010. I have the MS exch org admin permission. I have assinged my account full permission for a different mailbox. when i try to access the mailbox from outlook i get the following error "Cannot display the folder. Microsoft Office Outlook cannot access the specified folder location. The operation failed. An object cannot be found". I waited for 2 hrs but still not able to access the mailbox. I assgined the same permission for a another mailbox on the same database and i'm able to access the maibox without a problem. The permission is applied immediately. I compared the AD account for the first mailbox and second mailbox but i didn't find any differences. I wonder what seems to be the problem.
December 10th, 2010 5:17pm

Hi, Does the issue occur on only certain user or any other user in the same database? To troubleshoot the issue, please perform the following steps. 1. Assign full permission to another mailbox and access the problematic mailbox. Does the error message persists? 2. Export the emails in the problematic mailbox to a PST file and disconnect the PST file, and then access to the mailbox again. Thanks.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
December 13th, 2010 11:44am

Hi, Was this issue resolved by the above steps? I'm having a similar issue but its impacting a number of my users. Their mail box access is fine and there doesn't appear to be anything security wise that would cause this issue. We also know that there is an existing issue with our Domain Admins group and its security access to the mail boxes but it’s not affecting this issue. Just wondering if there is a linked issue? Thanks, Chris.
March 10th, 2011 8:06pm

Same issue here, but this machine is running via VMware.
Free Windows Admin Tool Kit Click here and download it now
April 13th, 2011 5:19pm

I am having the same issue. Exchange 2010 SP1, with Outlook 2007 clients. Just this one mailbox having the issue with 2 users so far. I added myself with full permissions and it works fine, tried removing and re-adding the affected users but still does not work.
June 16th, 2011 7:06pm

I had this issue as well with a brand new user (running exchange 2010 and client outlook 2007) Here is what I did and have found: 1. It helped to create the account in AD first 2. After creating the account I signed into the Exchange Management Console (in my case version 2010) 3. Navigated down to the 'Recipient Configuration' section 4. Under the Action pane click new mailbox. (at this point just went through the wizard and setup like any other user) At this point the user was able to send\receive emails and I wasn't aware she needed access to any other mailboxes until later. When I was made aware she needed access to a mailbox. I added the user to several group objects thinking this would resolve the issue, but it did not. It turned out that the mailbox was part of another group object that the user wasn't a member of yet. So I added her to it. Also after that, then I had to go back to exchange management console and find the mailbox she wanted, right click on it and select manage full access rights and add the user to the list. So basically make sure the user is part of the same group object the the mailbox is and that they have full access permissions.
Free Windows Admin Tool Kit Click here and download it now
August 30th, 2011 10:04am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics