Cannot create new mailbox
Exchange 2007 SP2 Fresh install, no legacy 2003. The setup went ok with no errors, but when trying to add a new mailbox we get: Summary: 1 item(s). 0 succeeded, 1 failed. Elapsed time: 00:00:00 Error: The Exchange server address list service failed to respond. This could be because of an address list or email address policy configuration error. Exchange Management Shell command attempted: Enable-Mailbox -Identity 'lab.net/Users/root' -Alias 'root' -Database 'EXCH-MAILBOX\First Storage Group\Mailbox Database' Elapsed Time: 00:00:00 There are errors in the event logs of the mailbox machine. The Exchange System Attendant is running. Any ideas ?
February 10th, 2010 7:11pm

Correction: There are _no_ errors in the event logs of the mailbox machine.
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February 10th, 2010 7:12pm

This error can occur because of a host of problems and of course depending on the issue there are a couple solutions to fix your problem. First since mailbox creation is dependent on the System Attendant service let’s start there, can you restart that service and try to create a new mailbox. Other questions: Is Exchange installed on a DC? Do you have any DCs that has a 15 character NetBIOS name?Chris cbfive.com
February 10th, 2010 7:33pm

Hi,Based on the error, i found that the issue could be of Domain controller replicationIs the replication between your domain controller good. If not fix it.Also check for the permission inheritance in the ADSIEDIT
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February 12th, 2010 12:21am

There are plenty of cases where this is not the fix. I think Sadiq has some valid points but there are a tons of reasons and cases where this issues occurs and thus lots of solutions to solve the problem. A.DB any update on your issue?Chris cbfive.com
February 12th, 2010 2:18am

Hi, This could be due to problems with "Default Email Address Policy". Check it and apply it if it has not been applied yet. Regards,Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM) www.HostingController.com
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February 12th, 2010 1:32pm

Thanks for all the help. I've tried restarting the system attendant, I get the same error. There is only one domain controller(no replication) and its netbios name is DOMAIN-CONTROLL I've made sure the default -email address policy is applied.
February 14th, 2010 7:21pm

Hi,Exchange 2007 setup has this validation check, that stops the setup if parenthesis "(" ")" or ampersand "&" characters are found in the purportedSearch attribute for a recipient policy already existing in your Exchange 2003 organization. Simply use ADSIEDIT, navigate to Configuration --> Services --> MS Exchange --> [organization name] --> Recipient Policies. For each recipient policy, open up the purportedSearch attribute and make a note of the original value. Then clear that value to <not set>. Once this has been done for all recipient policies, setup magically completes successfully. Regards from www.windowsadmin.info
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February 14th, 2010 7:45pm

There was no prior 2003 install, and the setup did not fail or give errors. I've used ADSIEDIT to change the purportedSearch to <not set> just in case. Still the same error. What else can I check?
February 15th, 2010 4:04pm

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