Cannot create a new Offline Address Book

I have 2 instances of Exchange Server installation  in one single organisation (by one per domain):

1. Exchange 2010 Version 14.3 (Build 123.4).

2. Echange 2013 Version 15.0 (Build 1044.25).

I have created new OAB and arbitration mailbox following this article.

It  is result of command:

[PS] C:\Windows\system32>Get-Mailbox -Arbitration | where {$_.PersistedCapabilities -like "*oab*"} | ft name,servername

Name                                                                       ServerName
----                                                                       ----------
BK Arbitration OAB                                                         vsrv-exbk


But when i try generate new OAB using command:

Update-OfflineAddressBook -Identity "OAB-FAB"

I get this error message:

м "\OAB-FAB". м м м: м
  "SRV-MAILBOX.xxx.local" . : "
м . 'SRV-MAILBOX.xxx.local': . RPC: -2147220990.".
    + CategoryInfo          : InvalidResult: (OAB-FAB:OfflineAddressBookIdParameter) [Update-OfflineAddressBook], LocalizedException
    + FullyQualifiedErrorId : [Server=VSRV-EXBK,RequestId=84bb0fb1-d6dd-4718-a704-4e9a20e178b6,TimeStamp=19.02.2015 12:07:00] [FailureCategory=Cmdle
   t-LocalizedException] 12FE7FE1,Microsoft.Exchange.Management.SystemConfigurationTasks.UpdateOfflineAddressBook
    + PSComputerName        : vsrv-exbk.xxx.local

Roughly translation from Russian is - "Cannot create a new Offline Address Book "\OAB-FAB" This may be caused to two reasons: the service "Mailbox Assistant service." did not started on "SRV-MAILBOX.xxx.local" server or you  do not have permission to perform this operation.

I investigated this situation and found out that i have "Organisation Management" role on my account, and "Mailbox Assistant service." is started on server "SRV-MAILBOX.xxx.local". I try to restart the service but it does not fix this issue.

Please help me ;)

February 20th, 2015 10:00am

Hi,

How did you create a new OAB and an OAB Generation Mailbox? When creating new OABs after Exchange CU5, we need to specify the GeneratingMailbox property.

For example:

New-Mailbox -Arbitration -Name "BK Arbitration OAB" -Database DB4 -UserPrincipalName BKArbitrationOAB@contoso.com DisplayName " BK Arbitration OAB"
 
Set-Mailbox "BK Arbitration OAB" Arbitration OABGen $true
 
New-OfflineAddressBook -Name "OAB-FAB" GeneratingMailbox "CN= BK Arbitration OAB,CN=Users,DC=contoso,DC=com" AddressLists "Default Global Address List"

For more information, please refer to this article.

http://blogs.technet.com/b/exchange/archive/2014/05/13/oab-improvements-in-exchange-2013-cumulative-update-5.aspx

Best Regards.

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February 23rd, 2015 10:09pm

Hi

Thank you very much for your reply, i run command:

New-OfflineAddressBook -Identity "OAB-FAB" GeneratingMailbox "CN= BK Arbitration OAB,CN=Users,DC=contoso,DC=com" AddressLists "Default Global Address List"

And then:

Update-OfflineAddressBook -Identity "OAB-FAB"

And it worked good, i does not got any error message.

Thank you vey much.

February 24th, 2015 2:02am

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